Sr Manager, IT Project Manager

Posted Yesterday
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Durham, NC, USA
In-Office
Senior level
Fintech
The Role
Manages technology projects and delivery teams by coordinating scope, roadmaps, dependencies, risks, releases, budgets, and stakeholder communications. Leads planning and backlog prioritization, monitors delivery health and KPIs, facilitates trade-offs, and improves predictability through data-driven process refinement. Oversees engineering quality, technical debt, incidents, change processes, and release readiness while fostering team accountability, training, and continuous improvement.
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Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

IT Project Manager

Role Overview

The IT Project Manager supports one or more technology projects and/or delivery teams, partnering with product, program and engineering/technology leaders to embed modern iterative delivery practices and principles into day-to-day work. Including planning, tracking, and managing project and/or teamwork including dependencies, risks, releases and status updates.​ They are accountable for assessing and determining project prioritization and ensuring project delivery. ​They do so by modeling Fidelity leadership behaviors and adaptive ways of working, help evolve and sustain an innovative, collaborative culture.

Key Responsibilities

Planning and Coordination

  • Align project scope, objectives, and roadmaps aligned with product, business, and technology strategy. ​

  • Manage multiple projects of low to medium size or complexity, or a single project of high visibility complexity and/or risk.​

  • Partner with product, program, and technology leaders to create plans, identify risks and dependencies, and release schedules.​

  • Maintain project documentation and ensure transparency through structured communication channels. 

Execution and Delivery Management

  • Lead and manage events to support backlog prioritization, planning, and execution across multiple projects or complex initiatives. ​

  • Track and report delivery health to stakeholders using leading and lagging indicators ​

  • Facilitate trade-off discussions using empirical delivery data to ensure milestone achievement. ​

  • Drive shared accountability for delivery against capacity, quality standards, and business value. ​

  • Identify, manage, and communicate risks and dependencies. ​

  • Coordinate internal and external communications and training plans to support project execution.

Continuous Improvement and Predictability

  • Implement and refine delivery processes using data insights and historical trends to improve predictability and efficiency. ​

  • Optimize workflows and work sequencing for continuous delivery and reduced context switching. ​

  • Identify lifecycle-based strategy updates and improvement opportunities to maximize outcomes. 

Technology and Quality Oversight

  • Enforce engineering excellence by managing quality standards, technical debt, incidents, and change processes. ​

  • Accountable for effective and integrated release management, ensuring readiness across teams, and clear communication.

Team Leadership and Culture

  • Motivate and guide teams by fostering a culture of ownership and accountability. ​

  • Support team formation, training, and continuous improvement through feedback and learning opportunities. 

Required Skills and Qualifications

Experience and Education

  • Bachelor’s degree in Business, Technology, or related field (or equivalent experience).

  • 5-7 years of experience in project or delivery management roles.

  • Experience supporting technology delivery teams in a large enterprise environment.

Project & Professional Capabilities

  • Project Planning & Roadmap Development – Ability to define scope, objectives, and timelines aligned with business goals. 

  • Delivery Management – Expertise in managing schedules, resources, and budgets for complex projects. 

  • Risk & Dependency Management – Skill in identifying risks, managing dependencies, and ensuring release readiness. 

  • Data-Driven Process Improvement – Using metrics and trends to optimize delivery predictability and efficiency. 

  • Stakeholder Communication & Influence – Providing transparency and aligning diverse stakeholders. 

  • Performance Monitoring & KPI Management – Tracking delivery health and reporting progress against milestones. 

  • Change Leadership & Adaptability – Driving adoption of modern delivery practices and fostering innovation. 

  • Iterative Delivery Frameworks – Deep understanding of frameworks including Scrum, Kanban, SaFE, Lean, Six Sigma, etc. 

  • Software Development Lifecycle (SDLC) Knowledge: Deep understanding of the phases from requirements to deployment, and the systematic implications of challenges across the lifecycle 

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:Information Technology

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Skills Required

  • Bachelor's degree in Business, Technology, or a related field, or equivalent experience
  • 5-7 years of experience in project or delivery management roles
  • Experience supporting technology delivery teams in a large enterprise environment
  • Project planning and roadmap development experience
  • Delivery management experience, including schedules, resources, and budgets
  • Risk and dependency management experience
  • Data-driven process improvement experience
  • Stakeholder communication and influence skills
  • Performance monitoring and KPI management experience
  • Change leadership and adaptability
  • Deep understanding of Scrum, Kanban, SAFe, Lean, or Six Sigma delivery frameworks
  • Deep understanding of the software development lifecycle from requirements through deployment

Fidelity Investments Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.

  • Strong & Reliable Incentives Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
  • Retirement Support A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
  • Parental & Family Support Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.

Fidelity Investments Insights

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The Company
HQ: Boston, MA
58,848 Employees
Year Founded: 1946

What We Do

At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.

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