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About the Role
Glassdoor is looking for a data savvy people-centric Senior Manager to lead our Analytics team. As a member of the extended Monetization Leadership team, this role will partner closely with leaders across our GTM organization to ensure we have the right roadmap of analytics priorities and data-driven input to our most critical business decisions. This role will balance scalable business intelligence and dashboarding with forward-looking strategic analytics, supporting high priority GTM initiatives while ensuring we have the right infrastructure to manage our business at scale. As a people leader, you’ll have the opportunity to coach and mentor a strong team of analysts and build analytical and technical capabilities needed to position our team for the future. The right person for this role is a passionate people leader with extensive experience in using data and business intelligence tools to tell stories and make businesses more efficient and effective at scale.
What You’ll Do
- Analytical leadership
- Partner with GTM leaders to understand their analytics needs and operating rhythms
- Lead GTM data strategy and reporting governance to ensure the analytics platform operates as designed
- Develop and execute the analytics roadmap for the GTM organization
- Provide business intelligence and insights across revenue forecasting, customer retention, new business, strategic KPIs, lead scoring, customer segmentation, etc.
- Engage with senior stakeholders to advise and solve complex problems by developing and deploying analytical tools and frameworks
- Perform data assessments and mapping exercises for system integration projects and change management
- Business leadership
- Monitor KPI performance and report results regularly to the Senior Leadership Team
- Develop relationships and act as a trusted advisor for GTM, Finance, HR, BizOps and other stakeholders to identify and address gaps in data, understand new reporting requirements, and deploy scalable data analytics solutions
- Partner with Enablement teams to support communication, training, and adoption of data solutions for front-line Sales and CS teams
- Support annual planning activities to develop actionable insights
- People leadership
- Lead annual and quarterly planning and prioritization for the GTM analytics team
- Provide coaching and mentorship to ensure high quality delivery of analytics and data-driven insights in support of business needs
- Mentor and coach team members to maximize their individual potential, contributions, and professional growth
What You’ll Bring
- Dedication to add to Glassdoor values and our culture of DEI
- At least 7+ years of experience in Business Intelligence or Data Analytics
- At least 3+ years of experience in People Management, Talent Development, Coaching
- Experience with Tableau or BI tool, Excel, SQL required
- Experience with Salesforce a huge plus
- Exceptional problem solving, analytical, data visualization, project management, logical reasoning skills
- Strong project management skills with the ability to prioritize tasks, meet deadlines, and manage multiple initiatives simultaneously
- Strong analytical skills with the ability to interpret data, identify patterns, and make data-driven recommendations
- Proactive and results-oriented, comfortable leading solutions to complex business problems despite ambiguity, able to execute quickly with high attention to detail
- Excellent communication and presentation skills with the ability to effectively convey complex data solutions and strategies to diverse stakeholders
- Expert knowledge on managing reporting tools, scaling the business with automated data solutions, and robust analytical frameworks for decision making
- Team player with strong interpersonal skills, capable of building effective relationships across teams and levels within the organization
Compensation and Benefits
Base Salary Range:
US Range (USD): 122,600 - 162,800
Canada (CAD): 140,000 - 175,000
You can learn more about our compensation philosophy here and see salary ranges for all Glassdoor jobs here.
*Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less.
Bonus: 15%
*Bonuses are paid out bi-annually and the amount awarded is based on individual and company performance.
Generous Restricted Stock Units (RSU):
***Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, RSU grant awards are presented bi-annually to exceptional performers.
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Where-to-Work Policy
Being a remote-first company, Glassdoor employees can live anywhere Glassdoor is a registered company. Requests to move must be approved by an employee’s manager and the People team. While we will try our best to support relocation requests, some requests may not be approved due to various tax, legal, or other restrictions.
Enjoy Remote and Explore: Employees authorized to work in their current location may Work Away for up to a total of 30 (thirty) working days in a calendar year without permanent relocation and compensation change. Employees on visas may work Work Away for up to a total of 20 (twenty) working days in a calendar year without permanent relocation and compensation change. The amount of time and location for Work Away must be approved by the employee’s manager and People Operations team at least two (2) weeks in advance of travel.
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