Compensation:
Chi: $125,000 - $155,000
The Senior Manager, Field Operations leads as an agent of change, providing a disciplined approach to introducing and managing change through the company. This role bridges the need for developing new models that underpin sound business decisions, including sales results, KPIs, sales effectiveness reporting, and business intelligence, with the operational execution of field strategy. Responsibilities include compensation design, territory management, and optimizing sales productivity to drive field team effectiveness. Additionally, the role oversees the CRM support team, ensuring dedicated technical and operational support for the field sales organization.
Key Responsibilities
Lead the tracking, analysis, and reporting of sales results and key performance indicators (KPIs).
Develop and manage sales effectiveness reporting to provide insights into field team performance and identify areas for improvement.
Leverage AI tools and data insights to proactively identify growth opportunities and provide actionable steps for business expansion based on sales analysis.
Design, administer, and oversee payouts for complex sales compensation plans.
Build and manage sales territories to optimize market coverage and field team productivity.
Right-size sales opportunities to improve operational workflows and overall sales force effectiveness.
Manage a high-performing team, including Business Analysts and Associates.
Act as a strategic partner to commercial leadership to define role design and headcount management.
Ensure alignment between sales planning strategies and broad commercial objectives.
Oversee and provide guidance to CRM support personnel, ensuring their activities align with field team needs and commercial objectives.
Serve as the primary point of escalation for CRM-related support issues, ensuring timely resolution to maintain field team productivity.
Establish best practices for CRM support, including training on system functionality, data integrity, and lead management processes.
Qualifications
8+ years of experience in business analytics, sales reporting, finance, management consulting, or commercial operations/strategy within the life sciences industry.
5+ years of direct people management experience.
Bachelor's degree in a quantitative or related field required; MBA highly desirable.
Proven track record of translating complex analyses into clear, succinct, and executive-level presentations (data storytelling).
Expertise in MS Products, Google Suite, SQL, and BI/data visualization tools (e.g., Tableau, Power BI).
Proficiency in CRM platforms such as Salesforce.
Proficiency in Alteryx for workflow creation and experience utilizing Python (or similar) for data analytics is highly desirable.
Strong skills in process modeling, problem-solving, and stakeholder management.
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Equal Opportunity Employer
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Skills Required
- 8+ years experience in business analytics, sales reporting, finance, management consulting, or commercial operations/strategy within the life sciences industry
- 5+ years of direct people management experience
- Bachelor's degree in a quantitative or related field
- MBA
- Proven ability to translate complex analyses into executive-level presentations (data storytelling)
- Expertise in Microsoft Office and Google Suite
- Proficiency in SQL and BI/data visualization tools (e.g., Tableau, Power BI)
- Proficiency in CRM platforms such as Salesforce
- Proficiency in Alteryx for workflow creation and experience utilizing Python (or similar) for data analytics
- Strong skills in process modeling, problem-solving, and stakeholder management
What the Team is Saying
Tempus AI Compensation & Benefits Highlights
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Healthcare Strength — Medical, dental, and vision insurance are standard and employer‑verified, complemented by life/disability coverage, HSA/FSA, mental health resources, and EAP. Company materials and verified listings indicate these core benefits are well established as of mid‑2026.
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Leave & Time Off Breadth — Vacation/Paid Time Off, Sick Leave, and Paid Holidays are explicitly offered on employer‑verified pages. Many roles are described as having flexible or unlimited PTO, though laboratory staff may follow separate policies.
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Wellbeing & Lifestyle Benefits — On‑site conveniences such as a cafeteria, stocked kitchens, and an on‑site barista are highlighted for select offices, alongside wellness initiatives, gym discounts, commuter benefits, and charitable matching. These day‑to‑day perks are emphasized on official culture/benefits pages and aligned third‑party summaries.
Tempus AI Insights
What We Do
We bring together one of the world’s largest libraries of multimodal clinical and molecular data with a robust suite of AI tools to help physicians personalize care in real time, connect patients with therapies and clinical trials, and enable partners to accelerate discovery and development of new treatments. With ~8 million de-identified research records and 350+ petabytes of data, Tempus partners with more than half of U.S. oncologists and the majority of the top 20 global pharma companies. Our teams are pioneering work across oncology, neurology, psychiatry, cardiology, and beyond—transforming how care is delivered and therapies are developed. At Tempus, every role contributes to our mission: to help each patient benefit from the experiences of those who came before. For more information, visit tempus.com.
Why Work With Us
We’re looking for people who can change the world. People who question the status quo and refuse to shy away from tough problems. For builders who are never done building, and the learners who are never done learning. Passionate individuals with undying curiosity who want to take on one of the greatest challenges humanity has ever faced—head on.
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Tempus AI Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Most of the team follows a hybrid policy, with some roles allowing for a fully remote arrangement and some roles being onsite only.
