Sr. Manager - Ecommerce

Posted 3 Days Ago
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2 Locations
In-Office
400K-700K Annually
Mid level
AdTech • Marketing Tech • Software
The Role
The Sr. Manager - Ecommerce drives client KPIs across marketplaces, oversees ad operations, manages client accounts, and enhances team performance while ensuring strategic alignment with client goals.
Summary Generated by Built In

Job Description:

  • Be responsible for driving client KPIs on different marketplaces including Amazon, Flipkart, QCommerce, Pharmacy, Beauty and Fashion by working with an ad operations team.

  • Be responsible for driving organizational KPIs, SLAs towards ensuring on-time & high-quality delivery of work by the team.

  • Understand client goals, give strategic direction and refine campaign plans before they go to client.

  • Finalize advertising plans with client input – mutual alignment of plans with the client based on key objectives and KPIs to be achieved.

  • Provide recommendations and guide AdOps team in execution of strategies for Campaign Structuring, Targeting, Creatives, Betas and other facets of advertising in accordance with client goals for Marketplaces.

  • Drive use of automation and tech for reporting with the AdOps team.

  • Build, watch and maintain the digital advertising budget and track success metrics.

  • Oversee all regular (and ad hoc) analysis of digital activity required to be sent to the client.

  • Oversee quality and depth of insights being provided by the AdOps team.

  • Understanding client brief holistically to identify gaps/opportunities for scaling client revenue or building efficiencies on current campaigns.

  • Responsible for managing a client portfolio of 4-6 accounts.

  • Review performance being delivered on all client accounts through regular scrums with the team.

  • Understand and stay current on industry trends, competitive landscape as relevant to assigned clients.

  • Be accountable for showcasing business growth during Monthly, Quarterly, Half Yearly and Annual Business Review meetings with the client.

  • Be responsible for Team Growth and planning personal development programs for subordinates.

  • Take PDPs of team members.

  • Be accountable for Quality and timely deliverables for clients’ requests by the AdOps team.

  • Work with Business Teams to drive New Business pitches including preparation and presentation of audits, planning and strategic recommendations.

You'd fit right in, if you:

  • Are any Graduate/MBA with 4-7 years of experience years of relevant work experience in managing and running Amazon Ads through self-serve platforms

  • Additionally have experience of running self-serve campaigns and / or display campaigns on other marketplace platforms

  • Have hands on experience of using tools like Helium 10, Amazon Pi, Amazon Drona. Experience of using other marketplace tools will be beneficial, but not necessary.

  • Have 1+ years of people management experience (mandatory)

  • Have experience in managing the advertising spends for multiple client accounts at the same time

  • Have strong project management skills including demonstrated ability to think end-to-end, and manage long-term projects

  • Have excellent problem-solving and analytical skills

  • Have excellent communication and interpersonal skills, with the ability to be personable yet persistent.

Location:

Gurugram

Brand:

Dentsu Creative

Time Type:

Full time

Contract Type:

Permanent

Top Skills

Amazon Ads
Amazon Drona
Amazon Pi
Helium 10
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The Company
6,507 Employees

What We Do

Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, business and society. Established in 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.

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