Sr Manager, eCommerce

Posted Yesterday
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Hiring Remotely in United Kingdom
Remote
Senior level
Biotech
The Role
Lead strategy and growth for a ~$10M B2B e‑commerce channel. Own platform roadmap, vendor relationships, GA4 reporting, UI/UX and content optimization, digital marketing initiatives, product catalog management, day‑to‑day operations, and customer engagement to drive double‑digit growth.
Summary Generated by Built In

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job TitleSr Manager, eCommerce
Location(s)
United Kingdom - Remote

Job Description

Role Purpose
Lead the strategy, development, and performance of a ~$10M B2B e-commerce channel. Drive double-digit annual growth through platform optimization, data-driven insights, and strong cross-functional collaboration. Own the end-to-end customer experience and continuous improvement of digital engagement and conversion.
Key Responsibilities
  • Lead development and execution of e-commerce growth strategies to achieve double-digit revenue growth
  • Own the e-commerce platform roadmap, prioritizing features based on customer VOC, business value, and technical feasibility
  • Partner with marketing, product management, and commercial teams to align growth initiatives and execution
  • Manage relationships with external development vendors and solution partners
  • Establish governance and reporting frameworks, including GA4 analytics and KPI tracking
  • Improve customer experience using VOC insights, surveys, A/B testing, and engagement metrics
  • Collaborate with marketing to increase traffic and conversion through SEO, UI/UX optimization, and campaigns
  • Oversee product catalog management, including taxonomy, attributes, imagery, and supporting documentation
  • Ensure accuracy and consistency of product and marketing content across the platform
  • Drive day-to-day platform operations, including technical issue resolution and content updates
  • Monitor market trends, competitor strategies, and emerging technologies to inform innovation
Critical Skills & Qualifications
  • Strong analytical capability with a data-driven approach to decision-making
  • Proven ownership and accountability for delivering measurable growth outcomes
  • Experience managing modern B2B e-commerce platforms (Salesforce preferred)
  • Solid understanding of website UI/UX principles and conversion optimization
  • Experience with digital marketing fundamentals including SEO and campaign execution
  • Strong communication and interpersonal skills with ability to influence stakeholders
  • Experience working cross-functionally with marketing, product, and commercial teams
  • Proficiency with analytics tools (e.g., GA4) and KPI reporting
  • Experience managing external vendors and technical partners

Preferred

  • Experience with product management or strategic marketing
  • Background in pharmaceutical, life sciences, or analytical instrumentation industries
  • Experience executing A/B testing and customer feedback programs
  • Familiarity with marketing automation or personalization tools
Experience & Education
  • Years of experience: 5+ years managing an online B2B store
  • Education / equivalent experience: Bachelor’s degree in Business, Marketing, Digital, or related field, or equivalent practical experience

Skills Required

  • Strong analytical ability
  • High degree of ownership and accountability
  • Good communication and interpersonal skills
  • Experience with modern e-commerce platforms
  • Salesforce experience
  • Experience with website UI/UX and marketing content design/curation
  • Experience with product management or strategic marketing
  • 5+ years managing an online B2B store
  • Proven track record of delivering high single digit / double digit annual growth
  • Experience with GA4 analytics
  • Experience running A/B testing and VOC/customer feedback programs
  • Pharmaceutical/Life sciences/Analytical instrumentation experience

PerkinElmer Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PerkinElmer and has not been reviewed or approved by PerkinElmer.

  • Retirement Support Retirement support stands out through strong 401(k) matching and, in places, immediate vesting that can materially increase total rewards. The ability to direct contributions and manage rollover options adds flexibility to long-term savings.
  • Leave & Time Off Breadth Leave offerings are described as fair, with paid holidays, vacation, floating holidays, and paid sick leave included across many roles. Reported PTO amounts (e.g., roughly three weeks or 18 days) suggest a solid baseline even if it varies by site and department.
  • Flexible Benefits Benefits appear broad and customizable, spanning multiple insurance types, spending accounts, wellness programs, and optional coverages like pet insurance. Added programs such as EAP resources, backup care, discount platforms, and tuition reimbursement expand the total rewards footprint beyond core pay.

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The Company
HQ: Shelton, CT
6,342 Employees
Year Founded: 1937

What We Do

For 85 years, PerkinElmer has pushed the boundaries of science from food to health to the environment. We’ve always pursued science with a clear purpose – to help our customers achieve theirs. Our expert team brings technology and intangibles, like creativity, empathy, diligence, and a spirit of collaboration, in equal measure, to fulfill our customers’ desire to work better, innovate better, and create better. PerkinElmer is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products. Learn more at www.newperkinelmer.com.

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