Sr. Manager, Digital Practice, Visa Consulting and Analytics, Brasilia

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Sr. Manager Digital Practice Consultant will play a pivotal role in furthering the growth and impact of VCA's Practice in Brazil in alignment with the market’s overall business strategy. This role entails not only creating novel advisory solutions and driving transformative consultative engagements for Visa clients, but also promoting a culture of sustainable innovation, digital advancement and effective change management. The ideal candidate will help spearhead the implementation of Visa’s digital agenda in Brazil and help issuers, acquirers, merchants, Fintechs, and other key Visa Clients to transform and evolve digitally.

Specific scope of work and responsibilities includes:

• Consulting Project Management: Lead the execution of consulting projects from conception to completion, ensuring deliverables are of the highest quality, on time, and within budget.
• Visa Strategy Implementation: Contribute to the successful implementation of Visa’s strategy in the Brazilian market, ensuring that VCA’s consulting activities positively impact the business goals of public banks and cooperatives.
• Development of Digital Solutions: Develop new innovative digital consulting solutions that provide significant value to clients, keeping Visa at the forefront of industry innovation.
• Digital Readiness Assessment: Design comprehensive frameworks and strategies to assess clients' digital readiness, prioritize digital transformation objectives, and create actionable roadmaps.
• Support Visa Digital Products Usage: Assist clients in efficiently utilizing Visa’s digital products and services, facilitating a smooth and beneficial digital transition.
• Proactive Identification of Client Needs: Proactively identify and anticipate client needs by monitoring emerging digital industry trends and maintaining open communication channels with all stakeholders.
• Process Automation: Streamline advisory execution through continuous process automation, improving efficiency, output quality, and customer satisfaction.
• Data Analysis: Harness data analytics to discern industry trends and consumer behavior, providing meaningful insights for decision-making and strategy formation.
• Collaboration with Functional Teams: Collaborate effectively with other functional teams within Visa to ensure a cohesive strategy and holistic project implementation.
• Creation of Scalable Methodologies: Support the creation of holistic and structured advisory playsets, promoting scalable go-to-market methodologies and leveraging standardized workflows.
• Promotion of Digital Transformation: Act as a driving force for digital transformation and change, inspiring colleagues and clients to embrace innovative digital practices.
• Culture of Digital Innovation: Foster a culture of digital innovation, frequently introducing novel approaches that unlock inspiration and enhance user experiences.
• Best Practices and Knowledge Sharing: Advocate the cross-pollination of best practices across all teams and projects to standardize processes and share knowledge.
• Collaboration with the Fintech Ecosystem: Collaborate with the broader fintech and digital ecosystem to incorporate external perspectives in developing client-centric solutions.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• Bachelor's degree required, ideally in quantitative field (e.g. engineering, economics, computer science, business administration, finance…).
• Master’s Degree in related fields a plus.
• 5+ years of relevant experience in Digital Transformation.
• Experience in managing digital channels (strategic, analytical, and technical).
• Familiarity with platforms, architecture, and technologies of digital channels.
• Technological driven mindset, digitally savvy and up-to-date with latest market and industry innovation trends.
• Problem solving ability with strategic focus on influencing incremental growth. Understanding of card and payment P&L and critical factors driving profitability.
• Strong analytical skills, with demonstrated intellectual and analytical rigor.
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently.
• Excellent communication, story-telling and presentation skills
• Team player with agile focus.
• Passionate, self-motivated, results oriented individual with the ability to handle numerous projects concurrently.
• Portuguese and English.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.