The Role
Own international expansion from market-entry strategy through launch and ongoing operations. Conduct market research, develop business and financial plans, identify and negotiate strategic partnerships, coordinate internal execution, and manage performance against annual operating plans. Engage regulators, government authorities, and senior stakeholders on licensing and market entry. The role also requires strong commercial modeling, presentation skills, and practical use of AI tools for research, analysis, decision support, and workflow automation.
Summary Generated by Built In
About Paytm Paytm, a pioneer of digital payments in India, enables 450 Mn+ consumers & 49 Mn+ merchants to make and accept digital payments, alongside Financial & Commerce services. This scale is built on proprietary, full-stack technology that drives continuous innovation in India's digital economy. Paytm's model has proven successful at acquiring customers and merchants on payments, then cross-selling them financial services. Paytm plans to build on this success to expand internationally, leveraging its proprietary merchant acquiring stack, payment acceptance device, and SME Credit platform.
About the Team The international team evaluates, plans, and executes market entry strategy in key international markets, with direct ownership of local execution and operations. Key activities include market research, forming and managing strategic partnerships, liaising with regulators and government authorities, working with consultants and experts, and driving AOP delivery - including launch readiness, operational roll-out, and day-to-day performance management of the local business.
About the Role Paytm is looking for an experienced Senior Manager to own and drive its international expansion - from market entry strategy through to on-ground execution.
Key Requirements
1. Market Research: Assess market and industry landscape — competitive positioning, pricing, commercial structures, distribution, and operating models — via primary and secondary research, translating findings into actionable market-entry and operating plans.
2. Partner Relationships: Identify and engage potential partners, shape collaboration models, lead negotiations, and close agreements within targeted timelines.
3. Business Plan: Co-develop financial/commercial models and strategic business plans with partners, and own delivery against plan once operations go live.
4. Project Management: Track international projects and AOP delivery, oversee the partner business, take corrective action as needed, and drive execution through internal teams.
5. Liaising with the Regulator and Government Authorities: Engage regulators, government, and industry bodies to secure guidance on licensing and fast-track applications.
6. Stakeholder Leadership: Manage and influence internal stakeholders at all levels; executive-level communication is a must.
7. AI Fluency (Strong good-to-have): Strong working knowledge of AI tools, with demonstrated use for research, analysis, drafting, decision support, and building/configuring AI agents to streamline workflows.
8. Technical Skills: Highly proficient with MS Excel / Google Sheets and MS PowerPoint / Google Slides.
Must Have / Ideal Candidate
1. 6+ years of total work experience, including 1-2 years in Management Consulting (MBB) or Investment Banking.
2. Prior experience in FinTech / Financial Services preferred.
3. Experience in general management, business operations, or market launch is a strong plus.
Superpower / Skills
1. Passionate about fast-paced, 0→1 journeys and unstructured environments.
2. Positive outlook on AI and able to leverage it in day-to-day work.
3. Self-starter who takes ownership and navigates ambiguity comfortably.
4. In-depth, credible market research skills via secondary and primary sources.
5. Experience in commercial planning and financial modeling.
6. Ability to quickly build deep market understanding and detailed business plans.
7. Experience engaging and managing senior stakeholders, internal and external.
Education 1. MBA in Strategy / Finance / Marketing.
2. Bachelor's in a business-related field.
Skills Required
- 6+ years of total work experience
- 1–2 years of experience in management consulting, preferably MBB, or investment banking
- Highly proficient in Microsoft Excel or Google Sheets
- Highly proficient in Microsoft PowerPoint or Google Slides
- Experience in commercial planning and financial modeling
- Strong market research skills using primary and secondary sources
- Experience managing senior internal and external stakeholders
- MBA in Strategy, Finance, or Marketing
- Bachelor’s degree in a business-related field
- Prior experience in FinTech or financial services
- Experience in general management, business operations, or market launches
- Working knowledge and practical use of AI tools and AI agents
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The Company
What We Do
Paytm started the Digital Revolution in India. And we went on to become India’s leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally. This is because more than 300 million Indians use Paytm to Pay at their stores. And that’s not all, Paytm App is used to Pay bills, do Recharges, Send money to friends & family, Book movies & travel tickets. With innovations to Financial services & products in pipeline, this is but one of the milestones achieved towards our mission – to bring 500 million unserved and underserved Indians to the mainstream economy.
