Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
ServiceNow is making the world of work, work better for people. Our cloud based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways.
We're looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
What we are looking for:
We are seeking a motivated and ambitious attorney with 8+ years of proven privacy / data protection law and management experience to join our dynamic legal team. The position will be the lead for our US privacy efforts, supporting strategic privacy goals and providing legal support on processes involving privacy and data protection across the organization. This is an opportunity to play a key role in ServiceNow's expanding legal Privacy Team and to work on challenging global privacy, data protection, security and AI issues in an exciting, fast-paced environment. The successful candidate will be located in the USA (on a flexible or remote basis), reporting to the Global Head of Privacy.
What you get to do in this role:

• Provide advice and guidance to various departments, including global marketing, procurement, product and AI, security, sales, human resources and compliance teams, in conjunction with the Legal Privacy, AI and Security teams.
• Manage the Privacy by Design process and related product focussed privacy Impact Assessments.
• Provide strategic advice to the business on privacy issues in AI and ML development and deployment.
• Support the business in handling data related security incidents.
• Advise on existing and emerging privacy laws at US State level and across AMS generally.
• Assist the commercial legal and procurement legal team by reviewing and negotiating privacy-related agreements, (e.g. DPAs, BAAs, SCCs, International Data Transfer Agreements), in support of global sales and procurement transactions.
• Assist in pursuing and maintaining privacy related Certifications and Standards.
• Assist in privacy related due diligence in M&A transactions, and subsequent technology integration.
• Assist in the creation and maintenance of privacy related notices, policies, standards, guidelines and processes.
• Assist in Privacy Impact Assessments for new vendors, and marketing/HR related initiatives.
• Support privacy training for various groups within the company.
• Assist in the development of the company's privacy practices in light of changes in the law in all global territories, working in co-ordination with the Global Privacy team worldwide.

Qualifications
To be successful in this role, we need someone who has:

• Current member in good standing of a U.S State Bar.
• Attorney with at least 8+ years of relevant privacy and data protection experience in a law firm and/or in-house legal department of a technology company.
• Extensive knowledge of the interaction between privacy and technology related matters.
• Experience handling AI and general product related Privacy Impact Assessments and Privacy by Design.
• Proficiency in commercial contracts and excellent drafting and negotiation skills.
• Substantive and demonstrated expertise in privacy and data protection laws, especially existing and emerging US State privacy laws, US Federal, and GDPR. Experience in the evaluation of emerging legislation, and implementation of compliance requirements across an organization.
• Experience and working knowledge of global data transfer mechanisms, including Standard Contractual Clauses, and the EU-US Data protection Framework.
• Experience advising in relation to regulated markets with specific data localisation requirements is an advantage.
• Experience in assessing data related security incidents.
• A demonstrated practical, real world, collaborative approach to problem solving with the ability to make sound decisions and exercise good judgement.
• Ability to assess risk and provide concise business-focused legal advice.
• Excellent communication skills with the ability to foster relationships and collaborate with internal clients.
• Experience managing other attorneys/professionals is a plus.

We provide competitive compensation, generous benefits and a professional and cordial atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented colleagues in the business.
For positions in the Bay Area, we offer a base pay of $184,700 - $323,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .
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