Sr Manager Commercial Operations Korea

Posted 4 Days Ago
Be an Early Applicant
Seoul, KOR
Hybrid
Senior level
Healthtech • Robotics
The future of Intuitive is bright—and it will take curious, driven, and diverse team members to get us there.
The Role
Lead commercial operations for Korea, aligning sales strategy, enabling salesforce through training and coaching, scaling commercial excellence, driving go-to-market and launch execution, developing customer reference sites, and partnering with regional leadership to meet revenue and performance objectives across APAC.
Summary Generated by Built In
Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:
We are seeking an experienced Senior Manager of Commercial Operations for Korea.
Reporting to the Director of Commercial Operations, Asia, this role will be responsible for
driving sales alignment, commercial excellence, and organizational capability across
Korea and APAC’s direct markets.

The Senior Manager will collaborate with regional and country leadership to establish,
coordinate, and scale commercialization strategies that accelerate growth, strengthen
sales execution, and enhance Intuitive’ s standards of excellence. The role includes
supporting key sales roles and programs, developing global customer reference sites,
and leading strategic projects that enable the region to meet and exceed its commercial
objectives.

This position requires close partnership with market commercial leadership to align
business priorities, deploy resources effectively, and ensure consistent field execution.
Core areas of responsibility include strategic planning, sales enablement, leadership
development, and performance optimization across multiple business units.
The ideal candidate will demonstrate strong commercial acumen, a deep understanding
of how to align with customers, and the ability to clearly convey how Intuitive's technologies and products create meaningful value for hospitals, care teams, and
patients. They should have a proven track record of leading and developing high-
performance commercial teams, inspiring others across diverse cultures and markets,
and communicating with clarity, empathy, and impact.

This position requires an extraordinary degree of collaboration, organization, and
leadership while engaging with customers, executives, and commercial teams.
Applicants must reside in Korea.

Roles & Responsibilities:
• Commercial Excellence Scalability
o Coach and train individual and leadership expectations and cross
functional ways of working.
o Teach and measure region wide competency and efficiency by role,
activity, and market maturity to ensure fundamental sales skills are scaled
across all markets.
o Collaborate with the commercial learning team on the creation and
delivery of sales training content for the on-boarding of new hires, sales
skill training courses and new leadership development programs
o Develop and foster the understanding and adoption of Intuitive culture in
all markets

• Cross Functional Management of Commercial Strategies
o Work with APAC General Managers and sales leadership to prepare and
execute go-to-market procedure, product and digital portfolio launch
excellence.
o Work with the local and regional leadership teams to develop quarterly
milestones that when executed helps the team to achieve their annual
performance expectations.
o Work closely with various corporate business units and enabling functions
to align and implement new strategies and/or programs prioritized by
regional and market leadership
o Assist APAC sales leadership with training and coaching clinical,
specialty, capital, and key account sales activities while in the field.
o Identify and assist the market teams in developing incremental hospital,
surgeon and care team key opinion leaders that can become global
reference sites showcasing the value of our systems, learning and service
offerings.
o Teach the sales teams to effectively manage and incorporate sales
metrics to drive da Vinci program expansion and growth

Qualifications

Skills, Experience, Education, & Training:
• Minimum of 10 years of medical sales and marketing experience with knowledge
of the operating room environment (preferred)
• 5+ years of commercial leadership or management experience
• Understands how to successfully implement clinical and capital sales processes
• Clear ability to work effectively across various functions and business units
• Proven ability to inspire and influence across diverse teams and cultures
• Considerable expertise presenting and defending evidence with internal and
external C-Suite decision makers
• Excellent verbal and written communication skills
• Extensive travel required (up to 70+%)
• Minimum BS/BA Degree required
• Master’s Degree Preferred

Additional Information

Intuitive는 고용 기회 균등 고용주입니다. 당사는 인종, 성별, 임신 여부, 성적 지향, 성 정체성, 출신 국가, 피부색, 연령, 종교, 국가 보훈 대상자, 장애 여부, 유전 정보 또는 연방, 주 또는 현지 관련 법률에 따라 보호받는 기타 모든 지위에 관계없이 자격을 갖춘 모든 지원자 및 직원에게 동등한 고용 기회를 제공하며 모든 유형의 차별과 괴롭힘을 금지합니다.

당사는 기회 균등법에 따라 범죄 및 유죄 판결 기록이 있는 고용 자격을 갖춘 지원자를 고려할 것입니다.

Skills Required

  • Minimum of 10 years of medical sales and marketing experience with knowledge of the operating room environment
  • 5+ years of commercial leadership or management experience
  • Understanding of clinical and capital sales processes
  • Ability to work effectively across functions and business units
  • Proven ability to inspire and influence across diverse teams and cultures
  • Experience presenting and defending evidence to internal and external C-suite decision makers
  • Excellent verbal and written communication skills
  • Extensive travel availability (up to 70+%)
  • Must reside in Korea
  • Minimum BS/BA degree
  • Master's degree

Intuitive Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intuitive and has not been reviewed or approved by Intuitive.

  • Healthcare Strength Healthcare coverage appears broad and modern, including medical/dental/vision, telehealth, second-opinion services, fertility support, and condition-specific programs. Mental health support is positioned as strong, including access to free counseling sessions and a dedicated counseling service.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle offerings extend beyond core insurance, with initiatives such as vaccination clinics, fitness memberships, stress-reduction programs, and employee assistance programs. Additional lifestyle perks include curated discounts, pet insurance, identity theft prevention, and paid volunteer time.
  • Flexible Benefits Flexibility is supported through flexible work schedules and telecommuting options that can help with work-life integration. Benefit availability is described as variable by country, campus, and role, implying a menu that changes by eligibility and location.

Intuitive Insights

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The Company
HQ: Sunnyvale, CA
12,000 Employees
Year Founded: 1995

What We Do

Intuitive (Nasdaq: ISRG), headquartered in Sunnyvale, Calif., is a global technology leader in minimally invasive care and the pioneer of robotic-assisted surgery. At Intuitive, we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. Intuitive brings more than two decades of leadership in robotic-assisted surgical technology and solutions to its offerings, and develops, manufactures, and markets the da Vinci surgical system and the Ion endoluminal system.

Why Work With Us

We bring together the thinkers and doers; those who pursue excellence and are energized by discovering ways to do what can’t yet be done. We question, we test, we challenge each other and the status quo until we see the impact we’ve made, until we’ve set a new standard for minimally invasive care. We revel momentarily in our achievements before sta

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