Sr Manager, Audit (Bilingual - English)

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The Head of Internal Audit for Mexico will be responsible for leading the internal audit function, overseeing the execution of the Mexico Internal Audit Plan, and ensuring compliance with relevant regulatory obligations. The Head of Internal Audit for Mexico will also support the execution of global audits. Based in Mexico City, this senior role reports functionally to the Global Head of Regulatory Risk Audit & The Americas, and locally to the PayPal Mexico Board Audit Committee. The position demands a high level of expertise in Mexico's regulatory landscape, including interaction with regulators such as the Comisión Nacional Bancaria y de Valores (CNBV), Banco de México, and CONDUSEF.

Job Description:

Essential Responsibilities:

• Lead the development and execution of Internal Audit Plans
• Manage risk assessment and business monitoring activities
• Coordinate the process for reporting audit progress and findings to stakeholders
• Execute internal audit projects from planning to reporting
• Support the implementation of internal audit strategies and methodologies
• Provide coaching and mentorship to less experienced team members
• Develop and maintain strong working relationships with clients and stakeholders

Minimum Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Leadership & Strategy

• Lead the PayPal Mexico Internal Audit function in alignment with PayPal's global Internal Audit policies and procedures.

• Execute a Mexico Internal Audit Plan.

• Represent the Internal Audit function with Mexico regulators, executive management, and governance bodies, including the Mexico Audit Committee and PayPal Mexico Senior Leaders.

• Advise and consult on local regulatory requirements to ensure PayPal’s operations comply with CNBV, Banco de México, and CONDUSEF mandates.

Audit Execution & Reporting

• Manage audit assignments including local (legal entity audits) and global audits, draft and review audit findings, and track issues to closure.

• Ensure audits evaluate the adequacy and effectiveness of internal controls in alignment with PayPal’s audit methodology and global standards.

• Coordinate and report the status of audits, issues, and findings to local and global stakeholders, including the PayPal Mexico governance entities and Mexico regulators.

Risk Management

• Develop and maintain Mexico-specific knowledge of financial regulations, consumer protections, prudential guidelines, financial crime risks, and industry-specific changes.

• Identify emerging risks and recommend process improvements to mitigate them effectively.

Collaboration & Relationships

• Develop and nurture professional relationships with executive stakeholders, local and global audit teams, and regulators.

• Act as a proactive partner to business units, combining a detailed understanding of operations with strategic insights.

Team Leadership & Development

• Provide leadership, coaching, and mentorship to the internal audit team, fostering professional growth and expertise.

• Promote innovation and excellence within the team by leveraging best practices and driving continuous improvement.

Key Qualifications:

• Promote innovation and excellence within the team by leveraging best practices and driving continuous improvement.

Experience

• Minimum of 12 years of External Audit, Internal Audit, or Compliance experience within financial services firms regulated in Mexico.

• Proven track record of leading internal audit functions and working collaboratively with Mexico regulatory bodies such as the CNBV, Banco de México, and CONDUSEF.

• Robust experience with regulatory examinations and navigating Mexico's financial regulatory mandates.

Knowledge & Skills

• In-depth knowledge of Mexico’s prudential, consumer regulations, and financial crime risk frameworks.

• Strong leadership and interpersonal skills to influence and collaborate with senior management.

• Excellent relationship-building and client management capabilities.

• Hands-on audit experience, including the design, execution, and evaluation of audit programs.

• Adept at analyzing risks and providing actionable recommendations for mitigation.

• Exceptional problem-solving and attention to detail.

• Ability to manage multiple projects simultaneously and prioritize effectively.

• Proficiency in audit reporting, creating senior-level presentations, and engaging with governance bodies.

• Passion for understanding the online payments business and the unique PayPal community.

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.