Woongjin, Inc.

Sr. Logistics Operation Specialist- Bilingual (Korean/English)

Posted 3 Days Ago

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Torrance, CA, USA

In-Office

65K-80K Annually

Senior level

Information Technology • Professional Services

The Role

Coordinates full-truckload transportation operations, ensuring efficient and timely service. Manages carrier, customer, and logistics-partner relationships; negotiates freight rates; monitors shipments; resolves delays, claims, and service issues; and collaborates with operations, dispatch, customer service, and accounting. Provides team guidance and feedback, supports process improvements and special projects, completes management reporting, and handles administrative duties. Requires strong communication, organization, problem-solving, leadership, and logistics experience, with Korean-English bilingual proficiency preferred.

Summary Generated by Built In

Company Description

For More Open Positions Visit us at:
http://recruiting.woongjininc.com/

Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Job Description

Coordinate overall FTL transportation operations to ensure efficient and on-time service
Develop and maintain strong relationships with carriers, customers, and logistics partners
Negotiate freight rates while maximizing profitability and maintaining service quality
Monitor shipments and resolve service issues, delays, claims, and operational challenges in a timely manner
Collaborate with internal departments including operations, dispatch, customer service, and accounting to support daily business activities
Provide guidance, support, and timely performance feedback to team members
Assist with process improvement initiatives and special projects as assigned
Support administrative tasks and reporting requested by management
Perform other duties and responsibilities as assigned

Qualifications

Bilingual proficiency in Korean and English is preferred, as the role involves frequent communication with Korean-speaking clients and partners in both the U.S. and Korea
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Strong supervisory and leadership skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to function well in a high-paced and at times stressful environment
Proficient with Microsoft Office Suite or related software

Education and Experience

Bachelor’s degree or Equivalent combination of education and experience required
Minimum 4+ years of experience in freight forwarding, trucking, or logistics industry preferred
Supervisory experience preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

Physical Requirements

Ability to sit in front of a desk and/or in from of the computer for long periods
Repetitive use of hand/grasping product, writing and typing
Must be able to lift up to 5 pounds at times

*** NO C2C ***