We’re seeking an experienced professional to join our Lifecycle Marketing team. Reporting to the Director of Acquisition Marketing, the Senior Lifecycle Marketing Specialist is responsible for both the management and execution of multi-channel marketing campaigns.
The ideal candidate has lifecycle marketing experience, managing and executing email, push, in-app and in-account messaging campaigns using a modern marketing automation platform. This is a great opportunity for someone who has a customer-first mindset and is seeking to grow in a fast-paced and challenging environment, in a position that directly impacts Prosper’s bottom line.
How you'll make an impact
Manage daily campaign tasks, gathering and documenting campaign requirements and launching campaigns based on content calendar.
Design simple and complex multi-channel journeys in Iterable, including experiments and conditional splits, using data in API event payloads and user profile attributes.
Code and QA emails within existing email templates, leveraging Iterable snippets and handlebar logic to ensure campaigns are future-proof and can be personalized.
Collaborate directly with marketing analytics, product analytics, and the marketing team to intake requests, assess results, identify opportunities for optimization, and deliver campaigns and journeys to meet provided business requirements.
Collaborate with legal and compliance teams to ensure marketing content is compliant with company and industry policies.
Collaborate with technical resources to QA API event JSON payloads, outbound webhooks, and provide guidance as necessary.
Monitor campaign send counts and performance.
Provide insight and subject matter expertise.
Skills that will help you thrive
5+ years of experience in lifecycle marketing with hands-on campaign execution. Applicants with no direct experience creating and deploying email or multi-channel campaigns will not be considered.
- Bachelor's degree
Experience in email, push notifications, in-app and in-account messaging strongly preferred.
Direct experience building journeys with a modern marketing automation platform, preferably Iterable, Braze, SFMC, Marketo, or similar tools that use modern DAG workflows.
Expert-level HTML/CSS for email (fluid/hybrid frameworks, dark mode) with autonomous cross-client QA and troubleshooting via Litmus or EoA.
Knowledge of A/B testing and ability to translate complex test designs into campaign journeys.
Working knowledge of API events and webhooks.
Working knowledge of lifecycle marketing best practices.
Ability to work independently with minimal supervision.
Solid understanding of JSON data structures and how to leverage them in a templating language is a plus.
Experience using event-driven patterns is a plus.
Iterable or similar journey-driven campaign execution experience is a plus.
Fintech or similarly highly-regulated industry experience is a plus.
Resources to help you prosper
- A hybrid connection: We believe in the "best of both worlds" - a hybrid environment (2 days/week in our SF office) that balances high-touch collaboration with the flexibility of remote work
- Invested in your future: A competitive salary and a 401(k) with a 5% company match to help you build long-term financial security
- Holistic well-being: We provide the resources you need to thrive, from flexible time off and paid parental leave to an annual wellness allowance and comprehensive health coverage
- Professional & personal growth: Take advantage of a suite of premium perks, including Udemy access, childcare assistance, pet insurance, and a bevy of additional savings through Beneplace
Interview process
- Recruiter Call: A brief screening to discuss your experience and initial questions
- Department Interview: Deeper dive into technical skills and project alignment with the Hiring Manager or team member
- Technical Interview: Live, collaborative HTML session
- Team/Virtual Interview: Meet team members for collaborative discussions
Prosper introduced U.S. consumers to an innovative approach to personal finance as the first peer-to-peer lending platform in the country. Since 2005, Prosper has helped over 2 million customers achieve financial well-being through a comprehensive suite of digital personal finance products.
Prosper’s flagship personal loan* marketplace continues to offer unique value for both borrowers and investors, while the Prosper® Card¹ provides essential access to credit and flexibility for those managing their financial journey. Guided by its mission to advance financial well-being, Prosper is dedicated to helping people thrive by meeting people where they are with simple, trusted, and affordable financial solutions. Learn more at www.prosper.com.
- Diversity expands opportunities
- Collaboration creates better solutions
- Curiosity fuels our innovation
- Integrity defines all our relationships
- Excellence leads to longevity
- Simplicity guides our user experience
- Accountability at all levels drives results
*All personal loans are made by WebBank.
¹The Prosper® Card is an unsecured credit card issued by Coastal Community Bank, Member FDIC, pursuant to license by Mastercard® International.
Skills Required
- 5+ years of experience in lifecycle marketing with hands-on campaign execution
- Bachelor's degree
- Experience in email, push notifications, in-app and in-account messaging
- Direct experience building journeys with a modern marketing automation platform, preferably Iterable, Braze, SFMC, Marketo
- Expert-level HTML/CSS for email
- Knowledge of A/B testing and ability to translate complex test designs into campaign journeys
- Working knowledge of API events and webhooks
- Working knowledge of lifecycle marketing best practices
- Solid understanding of JSON data structures
- Experience using event-driven patterns
- Iterable or similar journey-driven campaign execution experience
- Fintech or similarly highly-regulated industry experience
What We Do
Prosper’s mission is to advance financial well-being. The company’s online lending platform connects people who want to borrow money with individuals and institutions that want to invest in consumer credit. Borrowers get access to affordable fixed-rate, fixed-term personal loans. Investors have the opportunity to earn solid returns via a data-driven underwriting model. To date, over $17 billion in personal loans have been originated through the Prosper platform for debt consolidation and large purchases such as home improvement projects, medical expenses and special occasions.
