Sr. Lead Technology Business Systems Consultant – Product Transformation Leader

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Charlotte, NC, USA
Hybrid
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Leads the design and scaling of a product-centric operating model across technology organizations. Establishes product governance, portfolio prioritization, organizational structures, and value realization frameworks. Partners with executive Product, Technology, Operations, and Business leaders to improve accountability, decision-making, delivery effectiveness, investment allocation, and measurable business outcomes. Drives cross-functional transformation, operating model adoption, product-to-technology alignment, and AI-enabled organizational modernization.
Summary Generated by Built In
About this role: Wells Fargo is seeking a Senior Lead Technology Business Systems Consultant who will serve as the Product Transformation Leader. This person will serve as a key member of the Chief Operation Office (COO) Technology Transformation Office and is responsible for defining, implementing, and scaling the product-centric operating model across COO Technology. This role helps shape how the organization prioritizes, organizes, funds, governs, and delivers work to achieve measurable business outcomes. The individual will drive transformation initiatives that improve role clarity, accountability, decision-making, product effectiveness, delivery execution, and value realization across portfolios and products. Acting as a strategic partner to business and technology leaders, this individual will establish operating model standards, improve alignment between Product and Technology organizations, optimize organizational structures and product governance, and drive adoption of product-centric ways of working. The role will also ensure transformation efforts produce measurable business outcomes through value realization frameworks, product effectiveness measures, and operational performance improvements. The Product Operating Model & Value Realization Leader will play a critical role in helping COO Technology evolve into a more product-centric, AI-enabled, and outcome-oriented organization. In this role you will: Lead the design, implementation, and continuous evolution of the COO Technology Product Operating Model, improving delivery effectiveness, governance maturity, and alignment to strategic business objectives. Partner with Product, Technology, Operations, and Business leaders to optimize organizational structures, product-to-engineering alignment, and operating rhythms, increasing transparency and execution effectiveness. Establish product governance, portfolio management, and operating model standards that improve product maturity, strengthen accountability, and drive consistent adoption across the organization. Define and implement value realization frameworks that measure business impact, track benefits delivery, and ensure product investments are aligned to enterprise priorities and customer outcomes. Redesign cross-functional structures, decision paths, and ways of working across Product, Technology, Operations, and Business teams-moving beyond the management of transformation activities to remove barriers, accelerate execution, and demonstrate sustained outcomes. Develop governance and prioritization frameworks that improve investment decisions, resource allocation, and leadership visibility into portfolio performance and transformation progress. Advise executive leadership on strategic tradeoffs, operating model improvements, and continuous improvement opportunities to enhance organizational agility, decision quality, and business value delivery. Required Qualifications: 7+ years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 6+ years of experience in product management, operating model transformation, business transformation, organizational effectiveness, strategy, consulting, or related disciplines. Desired Qualifications: Experience implementing or scaling product-centric operating models in large organizations. Strong understanding of product management, Agile delivery, organizational design, governance, and business transformation. Experience partnering with senior business and technology leaders to drive organizational change. Strong facilitation, influence, and stakeholder management skills. Demonstrated ability to lead cross-functional initiatives and align diverse stakeholder groups. Strong analytical, problem-solving, and business transformation capabilities. Excellent communication and executive presentation skills. Experience with Product-to-Technology transformation initiatives. Knowledge of product maturity models, product governance, and portfolio management practices. Experience with value realization frameworks and business outcome measurement. Experience supporting workforce modernization or AI-enabled transformation initiatives. Familiarity with organizational effectiveness, role design, and operating model optimization. Consulting, strategy, product management, or transformation leadership background. Job Expectations: This position offers a hybrid work schedule - ability to work in office This position is not eligible for Visa sponsorship Relocation assistance is not available for this position Posting End Date: 27 Sep 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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Skills Required

  • 7+ years of Business Systems Data and Business Systems Designing experience, or equivalent experience, training, military experience, or education
  • 6+ years of experience in product management, operating model transformation, business transformation, organizational effectiveness, strategy, consulting, or related disciplines
  • Experience implementing or scaling product-centric operating models in large organizations
  • Strong understanding of product management, Agile delivery, organizational design, governance, and business transformation
  • Experience partnering with senior business and technology leaders to drive organizational change
  • Strong facilitation, influence, and stakeholder management skills
  • Ability to lead cross-functional initiatives and align diverse stakeholder groups
  • Strong analytical, problem-solving, and business transformation capabilities
  • Excellent communication and executive presentation skills
  • Experience with Product-to-Technology transformation initiatives
  • Knowledge of product maturity models, product governance, and portfolio management practices
  • Experience with value realization frameworks and business outcome measurement
  • Experience supporting workforce modernization or AI-enabled transformation initiatives
  • Familiarity with organizational effectiveness, role design, and operating model optimization
  • Consulting, strategy, product management, or transformation leadership background

Wells Fargo Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage begins on day one with comprehensive medical, dental, and vision options, and the company subsidizes a substantial share of premiums for U.S. employees (varying by compensation band).
  • Retirement Support — A robust 401(k) program includes an employer match for eligible employees, with specifics laid out in plan materials and filings.
  • Parental & Family Support — Paid parental leave extends up to 16 weeks for eligible primary caregivers, alongside fertility coverage, adoption/surrogacy reimbursement, and lactation support.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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