- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
What You’ll Do
- Technical Execution & Ownership: Take end-to-end technical ownership of complex, high-impact machine learning features. Design, prototype, and implement advanced predictive models (Time Series, NLP, Deep Learning, Classification) to solve highly ambiguous supply chain and sourcing challenges.
- ML & OR Synergy: Act as the primary technical liaison to the Operations Research team. Architect machine learning solutions whose outputs (e.g., probabilistic forecasts, lead-time estimates) serve as high-quality, calibrated inputs for large-scale mathematical optimization engines.
- Architecture & Scalability (MLOps): Partner with software architects to design highly scalable, automated machine learning pipelines. Drive the adoption of robust MLOps practices, ensuring models are efficiently deployed, monitored, and retrained within Coupa’s multi-tenant SaaS platform.
- Technical Mentorship: Act as a force multiplier by mentoring senior and junior data scientists. Establish rigorous code review standards, lead system design sessions, and elevate the team's statistical and engineering practices.
- Cross-Functional Collaboration: Work closely with Product Managers and Engineering leaders to define feature requirements, translate business objectives into technical ML specifications, and manage algorithmic trade-offs.
- Data Strategy: Lead efforts to engineer novel features from massive, complex, and messy real-world datasets, continuously identifying new internal and external data signals to improve model accuracy.
What You Will Bring to Coupa
- Master’s degree or Ph.D. in Data Science, Computer Science, Statistics, Mathematics, or a closely related quantitative field.
- 8+ years of industry experience applying machine learning methods and deploying production-level models in commercial software environments.
- Expert knowledge of predictive modeling, time-series forecasting, and modern machine learning frameworks (e.g., Scikit-Learn, PyTorch, TensorFlow, XGBoost).
- Strong, production-grade programming proficiency in Python, with a solid understanding of software design patterns, object-oriented programming, and CI/CD best practices.
- Expert-level SQL skills and extensive experience with data manipulation and feature engineering on large datasets.
- Excellent communication skills, with a proven ability to explain highly complex statistical behaviors and model trade-offs to product and business leaders
- You are an elite machine learning practitioner who also loves writing clean, production-grade, scalable code.
- You are highly analytical, self-driven, and excel at converting ambiguous, high-level business goals into structured, elegant data science solutions.
- You are a natural technical leader who enjoys mentoring others and is passionate about cultivating a rigorous, collaborative, and fast-paced engineering culture.
- You embody Coupa’s core values: Ensure Customer Success, Focus on Results, and Strive for Excellence.
What Will Give You a Competitive Edge (Preferred Qualifications)
- Deep domain expertise in Supply Chain Network Design, Demand Planning, Strategic Procurement, or Logistics.
- Familiarity with Operations Research concepts (e.g., Linear Programming, MIP) and experience building predictive models that interact with commercial solvers (such as Gurobi or CPLEX).
- Hands-on experience developing and deploying ML microservices on cloud-native platforms (AWS SageMaker, GCP, Docker, Kubernetes).
- Extensive experience with distributed computing frameworks (e.g., PySpark, Databricks) for processing large-scale datasets.
- Experience integrating Large Language Models (LLMs) to extract features from unstructured enterprise text data.
- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
Skills Required
- Master's degree or Ph.D. in Data Science, Computer Science, Statistics, Mathematics, or a closely related quantitative field
- 8+ years of industry experience applying machine learning methods and deploying production-level models in commercial software environments
- Expert knowledge of predictive modeling, time-series forecasting, and modern machine learning frameworks
- Production-grade Python programming proficiency, including software design patterns, object-oriented programming, and CI/CD practices
- Expert-level SQL skills and experience with data manipulation and feature engineering on large datasets
- Excellent communication skills and ability to explain complex statistical behaviors and model trade-offs to product and business leaders
- Ability to convert ambiguous business goals into structured data science solutions
- Technical leadership and mentoring experience
- Domain expertise in supply chain network design, demand planning, strategic procurement, or logistics
- Familiarity with operations research concepts, including linear programming and mixed-integer programming
- Experience building predictive models that interact with commercial solvers such as Gurobi or CPLEX
- Experience developing and deploying ML microservices on AWS SageMaker, GCP, Docker, or Kubernetes
- Experience with distributed computing frameworks such as PySpark or Databricks
- Experience integrating large language models to extract features from unstructured enterprise text data
Coupa Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive from day one for employees and dependents, including medical, dental, vision, mental-health resources, and an Employee Assistance Program. Materials also highlight well-being initiatives that extend support to employees’ households.
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Leave & Time Off Breadth — Flexible Time Off, paid parental leave, floating holidays, and 40 hours of annual volunteer time are prominently featured. Outside the U.S., a global minimum of 25 vacation days is noted.
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Retirement Support — A retirement savings program with a company match is offered, including a 401(k) plan. While exact match percentages are not publicly listed on the careers page, matching is presented as part of the total rewards package.
Coupa Insights
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend


















