What you will do:
- Lead end-to-end requirement gathering sessions, including workshops with cross-functional stakeholders, to define business needs and project scope
- Drive process mapping, documentation, and standardization, ensuring clarity and usability for business and technical teams, translate complex technical concepts into simple, business-friendly language for non-technical stakeholders
- Build and maintain strong relationships with stakeholders across all levels, ensuring effective collaboration and alignment on business priorities
- Partner with business teams to identify needs, define and document requirements, and drive solution delivery
- Develop comprehensive project charters, including clear objectives, success criteria, and detailed requirements
- Identify and lead opportunities for process improvement, redesign, and development of new policies or workflows
- Maintain clear and consistent communication between business and IT teams throughout the project lifecycle
- Work closely within a matrix organization to influence decisions, manage stakeholder expectations, and drive project delivery
- Ensure compliance with regulatory requirements where applicable and support global teams across time zones
- Contribute to Agile project delivery by participating in sprint planning, backlog refinement, and continuous improvement initiatives
What You Need:
MBA in IT/Operations/Marketing or Bachelors in Technology, Engineering (Computer Science, IT) preferred
8+ years of experience in healthcare, pharma, or IT consulting within large-scale commercial organizations
Strong expertise in business analysis—requirements gathering, as-is/to-be process mapping, and process optimization
Proven experience documenting complex processes and translating them into clear, actionable insights
Hands-on experience with CRM and commercial processes (lead lifecycle, quote-to-order/contract, service, dealer management); familiarity with Salesforce, ServiceMax, or Oracle CPQ
Ability to collaborate and influence within matrix organizations and engage effectively with senior stakeholders across sales, operations, finance, and marketing
Demonstrated capability to lead workshops, drive UAT, and independently deliver critical projects
Knowledge of Agile methodologies and experience working in regulated environments (preferred), with flexibility to support global stakeholders
Skills Required
- MBA in IT/Operations/Marketing or Bachelor's in Technology/Engineering (Computer Science, IT)
- 8+ years of experience in healthcare, pharma, or IT consulting within large-scale commercial organizations
- Business analysis expertise: requirements gathering, as-is/to-be process mapping, process optimization
- Proven experience documenting complex processes and translating them into clear, actionable insights
- Hands-on experience with CRM and commercial processes (lead lifecycle, quote-to-order/contract, service, dealer management)
- Familiarity with Salesforce, ServiceMax, or Oracle CPQ
- Ability to collaborate and influence within a matrix organization and engage senior stakeholders across sales, operations, finance, and marketing
- Demonstrated capability to lead workshops, drive UAT, and independently deliver critical projects
- Knowledge of Agile methodologies
- Experience working in regulated environments
Stryker Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stryker and has not been reviewed or approved by Stryker.
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Healthcare Strength — Multiple medical plan options with HSA support and global mental‑health access indicate broad, accessible care. These features materially enhance the overall value of the total‑rewards package.
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Retirement Support — A meaningful 401(k) company match with potential additional company contribution, alongside an ESPP, supports long‑term savings and wealth building. Documented plan specifics help employees understand eligibility, timing, and vesting mechanics.
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Parental & Family Support — Paid parental and caregiver leave, adoption and surrogacy assistance, and practical supports like breast milk shipping reflect a comprehensive, family‑friendly approach. These offerings address varied family‑building paths and caregiving needs.
Stryker Insights
What We Do
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. Together with our customers, we are driven to make healthcare better.
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