Sr. IT Operations Admin (Remote)

Join Us!
Take the next step in your journey at Inspira Financial. You will help businesses and individuals thrive today, tomorrow, and into retirement. Become part of a company that is people centric and client obsessed in every interaction; a community of forward-thinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity. Join us as we strengthen and simplify the health and wealth journey -- relentlessly pursuing better outcomes for all. We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided.
Employees within a 90-minute radius of our Oak Brook, IL headquarters are required to adhere to the company in-office work guidelines of 4 days per month minimum from 10 am to 2 pm (1 of the 4 days must be a Monday or Friday).
This requirement does not apply to support specialist positions.
Don't meet every single requirement? Here at Inspira Financial, we believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren't met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Inspira Financial is the place for you! We look forward to receiving your application! Check out this Inspira Financial video to learn more about our company!
Inspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners -- helping the people they care about plan, save, and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at inspirafinancial.com .
We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2025 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.
Job Summary & Responsibilities
The Sr. IT Operations Admin will report to the IT Operations Manager in the Technology Department. This role will provide end user technical support on applications built in house on Java and .Net platforms. The Sr. IT Operations Admin will manage the platform for a cohesive, streamlined and quality solution by resolving platform issues, training end users, and assisting with configuration, reporting and dashboards as needed. With a focus on customer service, the Sr. IT Operations Admin incorporates best practices to provide timely resolution of issues to end users, oversight on platform releases, license utilization and manages the day-to-day operations of the enterprise applications.• Troubleshoot and solve application and data related issues.• Process trouble tickets in a fast-paced environment.• Prioritize work to include escalated and production issues.• Document and communicate all known support issues, procedures, and processes providing others with the understanding in order to ensure proper support and coverage.• Provide end user training as needed.• Design reports and dashboards for business management and leaders.• Provide evaluation of business process, system process, and industry standards• Evaluate, analyze, and suggest solutions for process improvements and efficiencies.• Provide oversight of production systems and follow-up on production issues• Provide weekly status reports to management.• Other duties as assigned.
Preferred Qualifications
Years of Experience: • 3-5 years of experience . Degree: • Bachelor's Degree in Computer Science, Management Information Systems or related field . Certification: N/A . Skills & Abilities: • Understanding of object-oriented databases and the ability to write SQL queries.• Experience with SQL - Relational Database Understanding, Queries for MS SQL Server• Hands on experience with .Net, Java, IIS, HTTP, HTML, AJAX, XML, CSS, Angular, and JavaScript• Excellent analysis and problem-solving abilities.• Demonstrates effective communication skills with a focus on customer first.• Demonstrates advanced Microsoft Office (Excel, Access, Word, Outlook, PowerPoint is a minimum requirement• Experience with SSO including SAML 2.0• Experience with log and monitoring tools including Splunk and DataDog• Professional track record of superb interpersonal and communication skills• Experience in full life cycle development of information technology solutions.• Experience in the integration of complex financial, customer, client service, and back-office data and processes.• Experience interfacing and integrating with various third-party systems.• Experience in Financial Services Infrastructure, Business Processes and Applications• Knowledge of Microsoft Visual Studio, SQL Server Management Studio, Office, Visio, SharePoint, TFS• Quality focus and attention to detail • Prioritize, multi-task and complete tasks within timelines.• Professional track record of superb interpersonal and communication skills• Must possess strong skills in personal diplomacy and client service while consistently demonstrating a high level of motivation, commitment to teamwork, professionalism, and trustworthiness.• Experience in a fast-paced environment preferred. • Experience in a financial services industry preferred. • Knowledge of ITIL/ITSM practices and framework preferred.
Compensation & Benefits
$78,000-$101,000 per year