The Role
Lead cross-functional technology and business process improvement projects, including IT consolidation, system implementations, workflow optimization, requirements analysis, UAT, quality assurance, compliance monitoring, automation, change management, stakeholder coordination, and user training. The role serves as a bridge between business teams, IT organizations, and technology vendors while developing project plans, process documentation, controls, metrics, and implementation evaluations.
Summary Generated by Built In
Company Description
- StarTekk’s adoption of Digital Transformation is to accelerate organizational growth, increase efficiencies and help Star Workforce achieve focused business goals. The Employee will help our organization to identify and bridge the gap that exists in the business by analyzing the data, scale and support digital transformation initiatives.
We are seeking a Sr. Internal Business Systems Analyst / Project Manager & Business Process Improvement Analyst to support business process improvement, project management, organizational modernization, and technology enablement initiatives.
The role will focus on consolidating business operations across IT systems, improving workflows, supporting technology implementations, coordinating with vendors and IT teams, and driving user adoption through training and change management.
Key Responsibilities :
- Lead complex, cross-functional projects through initiation, planning, execution, monitoring, and implementation.
- Evaluate business workflows to identify inefficiencies, bottlenecks, duplication, compliance risks, and improvement opportunities.
- Develop standardized workflows, procedures, templates, and business practices.
- Perform root-cause analysis and develop corrective actions.
- Develop project charters, work plans, schedules, risk assessments, status reports, and post-implementation evaluations.
- Gather, analyze, document, and validate business requirements.
- Translate business requirements into functional and technical specifications.
- Serve as a liaison between business teams, IT/IS teams, and technology vendors.
- Support IT consolidation, modernization, automation, and system implementation initiatives.
- Coordinate User Acceptance Testing (UAT), validate system functionality, and document testing results.
- Develop and implement change management strategies.
- Facilitate meetings, workshops, stakeholder discussions, and training sessions.
- Develop training materials, communications, guidance documents, and process documentation.
- Identify automation opportunities to reduce manual processes and improve data integrity.
- Develop quality assurance measures, audit tools, process controls, performance metrics, and reporting.
- Support continuous improvement and organizational modernization initiatives
- 4+ years of experience as a Technical Project Manager
- 4+ years of experience with IT consolidations/implementations
- 4+ years of hands-on Continuous Improvement projects
- 4+ years of experience in Quality Assurance and Compliance Monitoring
- Strong business analysis and problem-solving skills.
- Experience gathering and documenting business requirements.
- Experience managing project scope, schedules, resources, risks, and organizational change.
- Strong understanding of business process improvement methodologies such as Lean, Six Sigma, or Continuous Improvement.
- Experience evaluating end-to-end workflows and implementing process improvements.
- Strong communication and stakeholder management skills.
- Ability to work effectively between business and technical teams.
Nice-to-Have Skills
- 3+ years of experience with change management, reorganization, modernization, or centralized communications systems.
- 3+ years of experience creating training materials for system implementations.
- 3+ years of experience with Business Process Mapping tools such as Visio.
- Experience with licensing, compliance, case management, or regulatory systems.
- Experience supporting workflow automation and technology-enabled business transformation.
Interview Process
One-round virtual interview. Camera on. AI assistance is prohibited.
Interested candidates, please share your updated resume and availability.
Skills Required
- 4+ years of experience as a Technical Project Manager
- 4+ years of experience with IT consolidations and implementations
- 4+ years of hands-on continuous improvement projects
- 4+ years of experience in quality assurance and compliance monitoring
- Strong business analysis and problem-solving skills
- Experience gathering and documenting business requirements
- Experience managing project scope, schedules, resources, risks, and organizational change
- Strong understanding of Lean, Six Sigma, or continuous improvement methodologies
- Experience evaluating end-to-end workflows and implementing process improvements
- Strong communication and stakeholder management skills
- Ability to work effectively between business and technical teams
- 3+ years of experience with change management, reorganization, modernization, or centralized communications systems
- 3+ years of experience creating training materials for system implementations
- 3+ years of experience with business process mapping tools such as Visio
- Experience with licensing, compliance, case management, or regulatory systems
- Experience supporting workflow automation and technology-enabled business transformation
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
StarTekk puts the power back in your hands & lets you seek out your concepts and ideas to make it a reallity the way you want. With our seasoned and brilliant workforce, we serve business from the inside. Partnering with client teams, we solve problems, implement initiatives and help drive change through all levels of business over the nation.
