Description and Requirements
Sr. Insurance Associate_ SMCRT
Job Responsibilities
Essential Functions
• Communication skills - should be able to read and interpret emails / business documents and communicate with customers (End Customers & Brokers)
• Excellent written communication skills (email writing skills)
• Ability to comprehend
• Escalate issues if required
• Data gathering ability/ Eye for detail
• Teamwork/ Managing Self / Adaptability
• Ability to work successfully in production driven environment
• Adaptability to change
• Ability to work on routine/standardized transactions
• Adaptability to change
• Self-disciplined and result oriented
• Ability to manage multiple tasks prioritizing effectively.
• Ability to find creative and innovative solutions to business problems
• Ability to offer innovative ideas to polish detailed, metric based reports and simplifies the "at a glance" information.
• Proven knowledge of MS Excel, Word & Power Point
• Ability to work with multiple stakeholders across mandatory
• Self-motivated, Self-disciplined, result oriented, well organized, and flexible with a sense of urgency approach Must be flexible to mirror / overlap US Daytime work hours
• Teamwork/ Managing Self / Adaptability
• Adaptability to change
• Ability to manage multiple tasks prioritizing effectively
• Ability to proactively escalate issues when required
Knowledge, Skills and Abilities
Process Specific Skills
• Excellent written communication skills (email writing skills)
Knowledge and skills
• Ability to comprehend emails
• Knowledge about the Insurance industry in US
• Knowledge about US Culture
Other Requirements
• Ability to continually work in a challenging environment.
• Knowledge of MS Office - Excel, Power Point, Word
• Self-initiated and zeal for continuous improvement
• Should be able to present effectively
• Ability to manage multiple tasks prioritizing effectively
Working Relationships
Internal Contacts
• Operations, Training, Quality, HR and other Enabling partners
Education Requirements
Education Requirements
• Graduate or Diploma holders with at least 15 years of education
Work Experience Requirements
Work Experience Requirements
• Minimum 1.5 years of work experience in a related field is required. Experience in Insurance organizations.
#BI-Hybrid
Top Skills
What We Do
Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together