Job Summary:
We are seeking a highly skilled Sr. Indirect Procurement Specialist with comprehensive expertise across all aspects of indirect procurement operations. This role demands strong proficiency in ERP systems, P2P workflows, supplier governance, and AP best practices, while driving cross-functional collaboration and ensuring operational excellence.
This role is a prominent component to advancing iHerb’s mission of making health and wellness accessible worldwide. Core working hours are aligned to the Pacific Standard Time (PST) zone.
Job Expectations:
The specialist will be responsible for managing the procurement of indirect goods and services to support the company’s daily operations. Key responsibilities include, but are not limited to:
- Assist with supplier onboarding approval governance, ensuring due diligence, compliance screenings, and tax form accuracy (W-8/W-9).
- Provide oversight of Accounts Payable processes, resolving escalated invoice/PO mismatches, payment holds, and audit support.
- Manage and oversee the Procurement corporate card (P-Card) program, including policy compliance, transaction reviews, and reporting.
- Overseeing PR/PO creation using SAP Ariba Buying
- Lead negotiations for high-value or complex supplier agreements with enterprise-wide implications.
- Act as a trusted advisor to Finance, AP, and business leadership on procurement strategies, compliance, and risk mitigation.
- Develop dashboards and analytics that inform leadership decisions on spend, supplier performance, and risk.
- Guide and mentor junior procurement team members; lead cross-functional projects with visibility to senior stakeholders.
- Oversee the end-to-end contract lifecycle using Ironclad, from drafting through renewal.
- Partner with internal stakeholders and Legal to align on contract and compliance
- requirements.
- Support month-end accruals and partner with Finance on reporting deliverables.
- Shape indirect procurement best practices, applying external market knowledge and regulatory insights to company policies
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills and Abilities:
Required:
Deep expertise across the full Source-to-Pay (S2P) lifecycle, with emphasis on contract negotiation for indirect procurement.
- Strong negotiation skills with a proven ability to secure favorable terms and conditions.
- Excellent analytical and problem-solving abilities
- Exceptional communication (written and verbal) and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
- Ability to work independently and collaboratively in a fully remote environment, managing multiple priorities and deadlines effectively.
- High degree of accuracy and attention to detail
- Excellent organization skills and ability to multi-task
Equipment Knowledge:
Proficiency with ERP systems (SAP Ariba & Business Network, Oracle, or equivalent) and other procurement tools.Skilled in e-procurement platforms, Microsoft Office Suite (Excel, Word, PowerPoint), and Google Workspace (Sheets, Docs, Slides) and Asana.Advanced Excel expertise, including data consolidation, analysis, and reporting on complex datasets.Strong understanding of P2P processes, procurement analytics, and vendor governance.Experience using legal Contract Lifecycle Management (CLM) tools (e.g., Ironclad).
- Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
Experience Requirements:
10+ years of relevant experience in indirect procurement, accounting, finance, business administration, or related fields.Bachelor’s degree in Business, Finance, or a related discipline.
Preferred Qualifications:
Knowledge of Accounts Payable (AP) processes.Experience working with the VIM Workplace Inbox.Familiarity with purchasing card (P-Card) transactions for departmental needs.Hands-on experience with supplier onboarding processes.Ability to quickly adapt to and learn new software tools and applications.
- Provide audit support (internal and external) to ensure SOX compliance.
Education Requirements:
Bachelor's degree in Business, Supply Chain Management, or a related field. MBA or advanced degree preferred.
#LI-MK1
Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.
Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.
For more information on iHerb benefits, visit us at iHerbBenefits.com.
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
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What We Do
iHerb is the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products.
For more than 28 years, we’ve been making it simple for customers all over the world to purchase the highest quality health and wellness products. From supplements to skincare to grocery items, we ship over
50,000 products, from over 1,800 brands to more than 180 countries, and we’re proud to provide the very best value.
Since our founding in 1996, we have been dedicated to offering Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We believe that health and wellness should be a universal right made possible through compassion and our collective action. This belief will continue to guide us as we endeavor to make our mission a reality.
As we are continuously innovating and expanding, we are committed to bringing the best in health and wellness products around the world, and offering our people exciting opportunities to build long-term careers.
Why Work With Us
Our Shared Values: Our values define what we believe in as a collective, and help us work together to achieve our mission.
Focus on the Customer - Empower our People - Be Entrepreneurial & Pivot Quickly - Embrace Diversity & Inclusion - Strive for Simplicity
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