The Role
About Culligan Quench
Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/
About Culligan
Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit www.culligan.com.
Values: 5Cs
Culligan as One
Customers come first
Commitment to Innovation
Courage to do what's right
Consistently deliver exceptional results
Overview
- Reporting to the Director of Employee Relations & Engagement, the Sr. Human Resources Generalist serves as a trusted partner to leaders and employees across Culligan Quench.
- This role provides advanced HR consultation, including coaching managers on people leadership, guiding employee relations investigations, and advising on organizational development initiatives.
- The Sr. Generalist will also support the design and execution of HR programs that align with enterprise goals and foster a fair, engaging, and compliant workplace.
Key Responsibilities
- Provide day-to-day HR consultation and guidance to leaders and employees, including policy interpretation and resolution of employee relations matters.
- Lead and/or oversee employee relations investigations, recommending appropriate actions and ensuring consistency with company policy and legal standards.
- Partner with managers to implement performance management, coaching, and progressive discipline processes; support corrective actions up to and including terminations.
- Facilitate organizational development efforts including succession planning, talent assessments, and leadership coaching.
- Analyze workforce data (turnover, engagement) and prepare insights and recommendations for leadership.
- Partner with TA and business leaders on workforce planning, selection, and onboarding processes.
- Ensure proper maintenance and confidentiality of employee records and HR data systems.
- Contribute to the design and execution of HR initiatives that align with business objectives.
Requirements
- Bachelor’s degree required; advanced degree or HR certification (PHR/SPHR/SHRM-CP/SHRM-SCP) preferred.
- 4+ years of progressive HR experience with strong employee relations and organizational development exposure.
- Demonstrated ability to coach and influence leaders at multiple levels.
- Strong analytical and problem-solving skills, with the ability to interpret data and translate into actionable insights.
- Excellent interpersonal, communication, and conflict-resolution skills.
- Knowledge of employment laws/regulations and HR best practices.
- Experience with HRIS (UKG) and ATS (Lever) preferred.
- Labor Relations experience preferred.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Similar Jobs
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Quench is the brand that helps our growing and forward-thinking customers keep their employees, customers, and guests happy, healthy, and hydrated. We offer water-as-a-service solutions by providing pure drinking water through a broad array of bottle-free machines. Our point-of-use machines offer users countless consumption choices, including mineral-infused quenchWATER+, chewable ice, sparkling water, flavored water, and even coffee. Customers choose Quench because Quench has the depth of options, national reach, and consistently high level of service to deliver pure, delicious water to tens of thousands of small businesses and to over half of the Fortune 500 organizations across the continent. Headquartered outside Philadelphia, PA, Quench is a subsidiary of Culligan.
