Jobs at Quench USA, Inc.

Lead and coach a team of 8–12 Scheduling Representatives to ensure work orders are scheduled within SLA, optimize technician routes, track scheduling KPIs, manage escalations, conduct performance reviews, and drive process improvements with cross-functional partners to improve scheduling efficiency and customer experience.

Lead strategy, roadmap, and delivery for enterprise business applications (Salesforce, NetSuite, Zuora, ServiceMax). Own intake governance, Agile product delivery, cross-functional prioritization, vendor management, KPIs, and coach IT Product Owners and BAs to drive value and adoption across Sales, Service, Marketing, Field Operations, and Finance.

Handle incoming cancellation requests to prevent churn through empathetic discovery, objection handling, and negotiated agreement modifications. Collaborate with Service, Billing, and Operations to remove retention barriers, maintain CRM documentation, and meet monthly retention KPIs and SLAs.

Drive commercial ice product sales through prospecting, onsite meetings, site surveys, and B2B outreach. Assess customer needs, propose customized solutions, collaborate with internal teams, meet sales goals, maintain records, and travel in-market to build and grow territory revenue.

The Social Media & Influencer Marketing Manager will elevate Culligan Quench's digital presence, develop strategies for social media and influencer marketing, create content, manage community engagement, and analyze performance to drive lead generation and revenue growth.

The IT Manager, Product Owner - Finance drives financial process transformations, prioritizes product backlogs, and manages stakeholder relationships to ensure high-quality delivery of financial systems solutions.

Lead and execute Canada-focused B2B marketing to drive lead generation and customer acquisition. Manage digital channels (paid search/social, SEO, email, website), agencies, CRM and analytics, align campaigns with sales and operations, measure ROI, and optimize performance to support growth.

Lead LMS ownership and sales enablement for dealer and indirect teams: manage Allego, create onboarding and product training, develop enablement content, support launches, track learner engagement, and coordinate cross-functional readiness to drive dealer growth and sales effectiveness.

Lead end-to-end M&A integration operations from diligence through post-close onboarding. Own cross-functional execution across Customer Care, Service, Finance, IT, Sales, and Data teams to ensure Day 1 readiness, customer retention, billing and contract transition, data ingestion, and synergy realization. Develop playbooks, monitor metrics, run executive IMO reviews, and manage an integration team to drive seamless, value-accretive integrations.

The Human Resources Generalist will manage HR operations for Canadian locations, focusing on recruitment, employee records, benefits, and health and safety administration.

Coordinate and execute fulfillment of large strategic deals as single point of contact for customers. Maintain project plans, track equipment and shipments, communicate risks and action items, facilitate meetings, audit daily reports, manage escalations, and partner with Service and Scheduling for resource planning.

Serve as finance-focused business systems analyst and functional product owner. Elicit and document requirements, design solutions, model processes, ensure data integrity across finance systems, support implementations, drive continuous improvement, and partner with stakeholders and IT to prioritize the roadmap.

Sell Culligan Quench solutions to hospitality groups and individual locations by prospecting, presenting to executives, managing the sales cycle, negotiating contracts, and driving new business growth while supporting client retention and performing sales administration.

Drive incremental revenue within an assigned book of existing B2B accounts by developing account strategies, prospecting, managing pipeline in Salesforce, partnering with Field Sales and Customer Care, and closing recurring-revenue subscription sales to meet quotas.

The Project Manager coordinates large strategic deals, acting as the main contact for customers and managing project fulfillment, communication, and resource planning.

Lead finance business partnering for global supply chain: manage FP&A, inventory and fixed-asset accounting, driver-based forecasting, budgeting, SOX controls, intercompany transactions, and decision-support. Improve inventory productivity, working capital, and process standardization across U.S. warehouses and international units while supporting DRP implementation and audit/compliance activities.

The Regional Sales Manager will lead a team of Field Account Executives, driving sales growth, managing performance metrics, and achieving revenue targets.