This role is responsible for supporting the enterprise HR Operations team. Additionally, this position supports the company's Human Resource compliance efforts to manage risk and comply with industry best practices while adhering to federal, state, local and laws and regulations and creating the best end user experience.
Responsible for effective daily work that champions a culture of engagement, drives for business results, ensures compliance, and incorporates practices and processes that are proactive, agile, and scalable.
Lead HR Operations and business driven initiatives, collaborating closely with other business units and HR teams, while leveraging applicable tools and technology. Lead initiatives from the planning & design phases through implementation and change management, accounting for immediate and long-term impacts to various business functions and HR Centers of Excellence (COE).
Leverage and support the development of tools and technology (case management, knowledge management, time tracking, Human Capital Management, etc.) to improve compliance, enhance service levels and identify strategies opportunities and objectives.
Provide support to HR functions and operations; act as a partner in ensuring compliance awareness, analysis, reporting, and auditing of programs and processes across within the HR Operations team and across the enterprise.
RESPONSIBILITIES
- Ensure the company stays compliant by performing complex analyses, develop solutions and provide recommendations to implement employment laws, policies, and programs.
- Develop and provide support to the HR Operations team with related reporting, analysis and analytics, leveraging HR systems and vendors as needed.
- Analyze employment laws and provide recommended solutions to ensure compliance with employment laws for various topics. Topics include but not limited to: Minor Employees, Paid Sick Leave, Wage & Hour, Onboarding/Offboarding Notice Requirements, Minimum wage, Tips, Predictive Scheduling, Meal & Rest, etc.
- Develop and/or maintain research workbooks to ensure current requirements are captured.
- Collaborate with and provide analytical support to multiple teams (HR Business Partners, HR Solutions Center, HR COEs, Payroll, Operations, etc.) on various employment law requirements and procedures.
- Maintain status of subject matter expert (SME) on HR Operations, compliance, and absence related topics such as Onboarding, Offboarding, Employment Law Postings, PTO, Sick Leaves, etc. across processes, programs, practices, policies, system configuration, etc., applying continuous process improvements.
- Analyze current, new, proposed, and changes to legal requirements and assess potential risk. Provide findings from research and analysis in a concise, organized manner. Solution and provide recommendations on methods to comply. Partner with Compliance and Legal teams for interpretation and application to the business.
- Lead auditing initiatives for various HR topics including but not limited to: Background Checks, Minor Employee Requirements, I-9 / E-Verify, etc.
- Coordinate and administer employment-based immigration programs, including visa status monitoring, proactive case management, green card sponsorship support, and administration of related policies and processes in partnership with HR Business Partners and outside immigration counsel.
- Collaborate professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests and compliance.
- Independently prioritize, lead and accomplish high volumes of multiple tasks within established timeframes.
- Lead the development and execution of testing plans, support script development and perform testing across multiple HR systems to ensure provided requirements are working as expected.
- Support and provide complex data analysis for testing initiatives in applicable systems including but not limited to Workday and time tracking systems to ensure compliance.
- Conduct systematic audits of Workday, time tracking systems, etc. to determine current compliance and identify solutions for improvement. Topics to include but not limited to: Minor Employees, Paid Sick Leave, Wage & Hour, Onboarding/offboarding Notice Requirements, Minimum Wage, etc.
- Lead creation and delivery of HR Operations related education, communications, process documents and/or job aids.
- Support special projects as needed.
EDUCATION QUALIFICATIONS
- Bachelor’s degree in human resources, business or equivalent experience
EXPERIENCE QUALIFICATIONS
- 4+ years of progressive Human Resources experience supporting large (10,000+) multi-state employee populations, ideally focused on policy compliance and employment law.
- 4-year degree in HR/Compliance related education will be considered in lieu of experience.
- Prior Workday experience preferred.
- International compliance experience preferred.
- Must have strong organizational skills, analytical ability and intermediate MS excel skills.
- Basic understanding of HR systems is required.
REQUIRED KNOWLEDGE, SKILLS OR ABILITIES
- Excellent verbal and written communication skills
- Ability to work independently and collectively
- Ability to multi-task effectively
- Experience working in a fast-paced, customer-oriented culture
- Strong team orientation and interpersonal skills
- Excellent attention to detail with willingness to ask questions
- Ability to problem solve and drive results
- Strong research skills
- Ability to complete complex analyses
- Ability to use sound judgement and maintain confidentiality of information Continuous learning mindset
- Strong ability to build trusting relationships
- Excellent collaboration, and decision-making skills
Skills Required
- Bachelor's degree in human resources, business, or equivalent experience
- 4+ years of progressive Human Resources experience supporting large, multi-state employee populations, ideally focused on policy compliance and employment law
- Intermediate Microsoft Excel skills
- Basic understanding of HR systems
- Strong organizational, analytical, research, problem-solving, and decision-making skills
- Excellent verbal and written communication skills
- Ability to work independently, manage multiple tasks, and meet established deadlines
- Ability to maintain confidentiality and build trusting relationships
- Experience working in a fast-paced, customer-oriented culture
- Prior Workday experience
- International compliance experience
Inspire Brands Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Inspire Brands and has not been reviewed or approved by Inspire Brands.
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Healthcare Strength — Comprehensive health coverage, mental health support, disability insurance, and related programs are emphasized for support‑center and eligible management roles. Materials also reference options like HSAs and EAPs as part of a broad healthcare offering.
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Leave & Time Off Breadth — Unlimited PTO is highlighted for support‑center roles alongside paid leaves such as parental and adoption assistance. Feedback suggests these time‑off elements are a core part of the corporate employee value proposition.
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Wellbeing & Lifestyle Benefits — Employee food discounts, on‑site amenities (e.g., gym, snacks, and similar perks), and lifestyle programs add tangible day‑to‑day value. Additional benefits like commuter options, financial wellness tools, and pet insurance further broaden the package.
Inspire Brands Insights
What We Do
Inspire Brands was founded in February 2018 with a vision to invigorate great brands and supercharge their long-term growth. In an industry facing increasing disruption, our leaders saw an opportunity to build a restaurant company unlike any other – one that brings together differentiated yet complementary brands and aims to make them stronger than they would be on their own. Found inherently in the purposes of our family of brands, we identified a common thread between our restaurants – the capacity to inspire. From guest experience to career development to community well-being, Inspire plays a role in the lives of millions of people every day.
