At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.
While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!
Viral Nation is seeking a dynamic Sr. HR Business Partner with a results-oriented approach to support our revenue-generating teams.
As a Sr. HR Business Partner in our People & Culture Team, you'll build strong relationships across the company while fostering a high-performing environment rooted in transparency, collaboration, and empathy. You'll work closely with leadership on key People initiatives such as performance management and leadership development while embodying and promoting our Viral Nation culture throughout the organization.
Responsibilities:
- Act as a primary HRBP escalation point for complex ER, leaves/accommodations, and manager coaching for US client groups;
- Serve as the point of contact for all US employees, maintaining knowledge of the company’s benefits, programs and policies
- Act as a SME on US labor laws and best practices, advising leadership and team where necessary
- Work directly with management across assigned department to provide HR guidance where appropriate
- Manage and resolve complex employee relations issues alongside management and under the guidance of the Head of People & Culture
- Oversee and manage US leaves of absence, ensuring compliance in a multi-state environment
- Engaging with heads of department, effectively communicating changes to policy, programs and happenings across the organization
- Partnering with designated department leaders, understanding associate needs and deploying HR interventions
- Own/partner on US payroll/PEO vendor governance and compliance tooling maintenance.
- Resolving employee grievances
- Supporting process owners to drive necessary actions with the assigned associates to encourage participation / ensure compliance
- Collaborating with other HR stakeholders (Talent Acquisition/Finance) as needed
- Providing timely, accurate and meaningful data for management reports
- Contribute towards company culture initiatives, staff wellness and development program
Qualifications and Skills:
- Minimum of 5 years of experience working in HR with prior Business Partner experience supporting go-to-market/sales teams in ideally in high-growth, fast-paced, global environments
- Excellent collaborator in partnering with the extended People team on talent and culture development
- Proven ability to take initiative, get things done, and prioritize
- Strong attention to detail
- Comfort presenting People-related initiatives to the organization
- Confidence in openly negotiating and influencing others, demonstrating courage and the ability to effectively push back with leaders with data-driven and logical rationale
- Demonstrated credibility, integrity, and confidentiality
- Naturally collaborative with proven ability to thrive in a high-growth, fast-paced startup environment
- Experience managing complex employee relations with tact, diplomacy, and discretion
- Strong communication skills, passion for learning, self-motivation, and self-awareness
At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.
Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.
DEI Commitment:
Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.
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What We Do
Viral Nation is a global digital and social agency group driving growth and connection through performance and innovation. Our mission is to close the distance between brands and consumers and create tighter bonds. Using real time data, first-hand insight, and collaborating with people who know their audiences intimately, we help brands find smarter ways in to deliver better value to their communities.
