Life at Plume
At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
We are seeking a hands-on, strategic Human Resources Business Partner (HRBP) to support and scale our growing team in Hyderabad. Acting as the primary HR point of contact for our India-based employees, you will partner closely with business leaders and the global People team to ensure a consistent, high-quality employee experience.
This role blends operational HR expertise with strategic partnership—helping shape Plume’s people strategy locally while driving the programs, processes, and culture that empower our teams to perform their best.
What You’ll Do
- Serve as the HR lead for Plume’s Hyderabad site, partnering closely with global HR, Finance, and business leaders.
- Provide full-spectrum HR support across employee relations, performance management, engagement, and development.
- Build trusted relationships with managers to advise on organizational design, workforce planning, and talent management.
- Lead HR operations for India—including onboarding, compliance, benefits coordination, and local labor law adherence.
- Partner with global COEs (Total Rewards, Talent Acquisition, HR Operations, and Learning) to align programs with Plume’s overall people strategy.
- Support employee engagement initiatives, cultural programs, and well-being activities to strengthen Plume’s values and team cohesion.
- Coach managers and employees through change, performance discussions, and career development.
- Use data to identify trends, diagnose issues, and recommend actions that enhance productivity and retention.
- Partner with Talent Acquisition to support local hiring efforts and ensure a seamless candidate-to-employee transition experience.
- Champion diversity, inclusion, and belonging across all people practices.
What You’ll Bring
- Bachelor’s degree, MBA or equivalent relevant work experience also valued.
- Professional HR certification such as SHRM-CP, SHRM-SCP, PHR, SPHR, or CIPD strongly preferred.
- 8+ years of progressive HR experience, including at least 3 years as an HRBP supporting a technical or product-driven organization.
- Deep knowledge of Indian labor laws, compliance, and HR operations.
- Experience supporting high-growth or multinational technology/SaaS environments.
- Demonstrated ability to build strong partnerships and influence at all levels of the organization.
- Proven success balancing tactical HR execution with strategic impact.
- Excellent communication, interpersonal, and problem-solving skills.
- Data-driven, analytical, and committed to continuous improvement.
- High level of discretion, integrity, and professional judgment.
- Enthusiasm for fast-paced, global environments and the ability to work both independently and collaboratively.
Why Join Plume
- Play a foundational role in building Plume’s Hyderabad office, helping establish culture, processes, and local leadership as we continue our global expansion.
- Shape the employee experience for one of the fastest-growing SaaS companies redefining connectivity and smart spaces.
- Collaborate daily with passionate, curious, and world-class teammates across multiple continents.
- Join a culture that values innovation, ownership, and doing what’s right over what’s easy.
- Competitive compensation package including performance-based incentives and opportunities for growth.
About Plume
As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.
Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.
Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.
Top Skills
What We Do
The world’s first SaaS experience platform for Communications Service Providers.
At Plume, we believe that technology isn't about moving faster. It's about making moments better. Which is why we've brought relentless focus to understanding the digital lifestyles people want to live, the spaces where they play out, and innovating ways to make digital experiences blossom. As the only open and hardware-independent solution, Plume enables the rapid delivery of new services for connected homes, small business, and beyond at massive scale. For residential subscribers, Plume delivers self-optimizing WiFi, cyber-security, access controls, and more. Our purpose-built suite of smart services turns small business networks into fully connected, business intelligence platforms. And Service Providers get robust back-end applications for unprecedented visibility and support.
Our goal is simple: to keep you in the flow with any experiences you turn on. And to help you fill the spaces that matter to you with all kinds of wonderful.
With a bias for action and love for breaking molds, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We constantly challenge ourselves to think in ways that other companies don't, and work to do what should be done (rather than what can). It’s how we've assembled a team of world-class engineers, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
We believe that the core competitive advantage in the over-the-top era resides in the ability to create new services at high cadence, deploy them at massive scale, and to orchestrate through a common data set. Our flexible, cloud-controlled platform paired with an open-source software stack decouples service creation and delivery from dependence on proprietary hardware.
