About InvoiceCloud:
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com.
- Acts as a strategic advisor to India leadership, aligning people strategies with business priorities, growth plans, and organizational needs.
- Identifies organizational gaps and designs people solutions that enable teams to scale effectively while maintaining global standards.
- Provides guidance on workforce planning, organizational design, restructuring, and succession planning.
- Uses market insights, regulatory awareness, and internal data to inform people-related decisions.
- Drives measurable outcomes across talent development, engagement, performance management, and retention.
- Leads execution of biannual promotion cycles, ensuring consistency, fairness, and timely completion.
- Partners with leaders to define and track people-related KPIs, OKRs, and board-level metrics.
- Ensures employee relations cases, performance improvement plans, and change initiatives are handled effectively and resolved with discipline.
- Partners closely with global HR functions including Recruiting, Learning & Development, Total Rewards, Operations, and Finance to deliver integrated people solutions.
- Works with managers to support hiring, onboarding, development, and career progression aligned to business goals.
- Collaborates with FP&A and Recruiting to analyze workforce trends and inform planning decisions.
- Contributes to global HR initiatives by sharing insights, best practices, and lessons learned from the India organization.
- Serves as a trusted, frontline HR resource for India employees and people leaders, providing clear guidance on policies, practices, and employee relations matters.
- Coaches leaders on effective communication, feedback, and change management practices.
- Communicates people strategies, decisions, and insights clearly to leadership and stakeholders.
- Leverages analytics, reporting, and AI-enabled capabilities within HR systems to improve insight generation, decision support, and process efficiency.
- Bachelor’s degree or equivalent experience
- 10–15 years of progressive experience in Human Resources, including experience in an HR Business Partner or equivalent strategic HR role
- Experience supporting leaders and employees within a global organization; GCC or high-growth startup experience preferred
- Proven expertise in employee relations, performance management, and change management
- Experience leading performance improvement plans and handling sensitive employee matters with discretion
- Strong understanding of talent management, organizational design, and succession planning
- Proficiency with HR systems such as Workday; experience with Greenhouse and other HR platforms is a plus
- Strong analytical skills with experience using data to inform people decisions
- Excellent communication, coaching, and stakeholder management skills
- Ability to operate autonomously while influencing outcomes across a matrixed, global environment
- Health & Wellness Coverage: Comprehensive medical insurance for employees and their families, including spouse, children, and parents.
- Leave & Time Off: Generous paid time off (PTO), and public holidays, along with flexibility for personal and family needs.
- Parental Benefits: Paid maternity and paternity leave, along with additional family support programs for new parents.
- Recognition & Rewards: Participation in global and local recognition programs that celebrate contributions and milestones.
- Employee Engagement & Culture: Access to Employee Resource Groups (ERGs), team events, and volunteering initiatives that promote inclusion and community.
InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws.
This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training.
If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact [email protected].
Click here to review InvoiceCloud’s Job Applicant Privacy Policy.
For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases, employees, or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.
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What We Do
InvoiceCloud provides a complete, simple, and secure electronic bill presentment and payment solution. Our SaaS platform provides flexible and always-up-to-date online payment solutions that can be configured to meet the unique needs of your organization. And our simple-to-use interface engages customers throughout the payment process to deliver your highest ever e-payment adoption rates.
