CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Team:
At the heart of our company, the Global People & Culture (P&C) team partners with employees across the business to deliver a meaningful, end-to-end employee experience. We live our values every day and are committed to creating a workplace where everyone feels they truly belong. As part of our team, you’ll be encouraged to challenge the status quo, bring fresh, progressive thinking, and help drive impactful change. With a presence in over 30 countries and supporting more than 30,000 employees globally, our work has real scale and influence. We’re passionate about building an environment that amplifies purpose, passion, and play in every aspect of the employee experience. We value meaningful work, personalized career growth, and the opportunity to shape a world-class People & Culture organization.
Everyday, our Global People & Culture team role models the following strategic pillars:
- Performance and Growth: Attract and retain the best of the best. Support and inspire them to grow and contribute at the highest level
- Leadership Development: Cultivate skills and capabilities that make exceptional, innovative leaders
- Total Rewards: Reward and incentivize our people when and how it matters
- People Systems: Create integrated systems and processes that are intuitive and effective, and that yield actionable insights, designed with our people at the center
- Operational Excellence: Execute with excellence, fostering a culture of collaboration while empowering our people
The Opportunity:
The People & Culture Business Partner is the primary People & Culture partner for leaders and employees across Malaysia and Indonesia. Working closely with the Senior Manager, People & Culture – South Asia, the role delivers local people strategies and provides trusted advice that supports business performance, organizational effectiveness and an engaging employee experience.
The role partners with local leaders implement People & Culture priorities across the employee lifecycle, including talent, performance, employee relations, organizational change, engagement and workforce planning. The People & Culture Business Partner collaborates with Regional People & Culture Business Partners, Centers of Excellence and P&C Operations to ensure consistent delivery of enterprise initiatives while responding to local business needs.
What Your Impact Will Be:
Business Partnership
- Act as the primary People & Culture partner for leaders across Malaysia and Indonesia.
- Build trusted relationships with managers to understand business priorities and provide pragmatic people solutions.
- Support leaders in organizational effectiveness, workforce planning and capability development.
- Provide coaching and guidance on leadership, performance and employee matters.
Talent & Organization
- Support talent reviews, succession planning and development planning.
- Partner with leaders on recruitment, onboarding and internal mobility.
- Assist in organizational design and restructuring initiatives.
- Support implementation of enterprise talent programs within the local markets.
Employee Relations & Compliance
- Provide advice on employee relations, performance management, conduct, leave management and policy interpretation.
- Manage routine employee relations matters and support more complex cases with the Senior Manager.
- Ensure compliance with local employment legislation and company policies across Malaysia and Indonesia.
- Maintain positive employee and union/works council relationships where applicable.
Employee Experience & Engagement
- Support local engagement initiatives and action planning following employee surveys.
- Partner with leaders to strengthen culture, inclusion and wellbeing.
- Lead local communication and change management activities for regional and global initiatives.
Operational Excellence
- Partner with P&C Operations to ensure seamless delivery of employee lifecycle activities.
- Ensure quality and compliance of People & Culture processes and documentation.
- Use people data and insights to identify trends and recommend improvements.
- Drive continuous improvement and simplification of local People & Culture processes.
Scope
- Supports the Commercial businesses across Malaysia and Indonesia.
- Partners primarily with Functional Leaders and people leaders (typically L6 and below).
- Supports approximately 70–100 employees
- Individual contributor reporting to the Senior Manager, People & Culture – South Asia.
- Works closely with Regional Business Partners, Centres of Excellence and P&C Operations.
Qualifications
What We’re Looking For:
- Bachelor's degree in Human Resources, Business or related discipline.
- 5+ years' experience in Human Resources or People & Culture, including business partnering.
- Experience advising leaders on performance management, employee relations and organisational change.
- Strong knowledge of Malaysian employment legislation; exposure to Indonesian employment practices is advantageous.
- Experience working in a matrix, regional or multinational organisation.
- Experience supporting multiple countries.
- Experience partnering with commercial or corporate functions.
- Strong analytical and change management capability.
Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.
How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
- We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
- We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.
Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.
Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.
Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.
Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.
Videos to watch:
The Culture at Mattel
Corporate Philanthropy
Skills Required
- Bachelor’s degree in Human Resources, Business, or a related discipline.
- 5+ years of experience in Human Resources or People and Culture, including business partnering.
- Experience advising leaders on performance management, employee relations, and organizational change.
- Strong knowledge of Malaysian employment legislation.
- Exposure to Indonesian employment practices.
- Experience working in a matrix, regional, or multinational organization.
- Experience supporting multiple countries.
- Experience partnering with commercial or corporate functions.
- Strong analytical and change management capability.
Mattel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mattel and has not been reviewed or approved by Mattel.
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Retirement Support — Retirement benefits include automatic company contributions in addition to matching, with auto-enrollment and automatic increases that support long-term savings. Features like age-based company contributions and loan availability reinforce the program’s strength.
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Parental & Family Support — Family support is emphasized through paid parental leave and access to fertility and family-building resources, complemented by on-site childcare at select campuses. Recent program additions broaden support for parents and caregivers across locations.
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Leave & Time Off Breadth — Many salaried roles receive flexible or unlimited PTO alongside holiday programs and hybrid/flexible scheduling. This breadth of time-off options provides greater flexibility compared with traditional accrual systems.
Mattel Insights
What We Do
We are a purpose driven company with a mission to create innovative products and experiences that inspire, entertain, and develop children through play. We treat play as if the future depends on it — because it does. Play is our language, and we speak to our consumers authentically by representing the world as they see and imagine it. Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Monster High and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming and digital experiences, music, and live events. We operate in more than 35 locations and our products are sold in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.
