Sr. Governance Risk Management & Compliance (GRC) System Administrator (TruOps) Analyst

In this role, you will be responsible for supporting Information Security Governance, Risk Management, and Compliance initiatives and projects. Responsible for maintaining the GRC application including configuration, updating and testing. Assisting GRMC MSSP with resolving any potential performance issues, and upgrades, and assist in the other GRC areas of Governance and Compliance. Support projects, initiatives and programs of the IS Governance, Risk Management, and Compliance team as requested.
Responsibilities

• Work with GRC tool Vendor to coordinate the delivery of the GRC tool and ensure the application is available for internal users and has the expected functionality.
• Track activity, changes in progress, and issues noted and communicate status to the GRMC team as appropriate.
• Act as primary support for TruOps application, administration, maintenance, and configuration.
• Troubleshoot and resolve system performance issues.
• Lead and coordinate application upgrades, software updates/patches, and maintenance items. Liaison with the vendor, coordinate with internal personnel, test functionality, update training material and documentation, communicate changes to users, and facilitate discussions.
• Create and maintain workflows for users, based on process flows defined by the business unit.
• Maintain roles and access and control library.
• Assist with the development, configuration, implementation and maintenance of the IS Risk Register.
• Manage the request for platform enhancement and issues with TruOps.
• Maintain awareness of changes in security risks, security measures, and computer systems assessing new requirements for current and emerging compliance regulations.
• Communicate technical and business problems clearly, and timely in a concise manner to a variety of audiences both internal and external.
• Assist in evaluating the effectiveness of controls in place to mitigate threats and communicate remaining residual risk.
• Provide recommendations to leadership on program effectiveness and enhancements. Report and escalate information security risks appropriately and timely.

Education

• Minimum 4 Year / Bachelors Degree Computer Science MIS or Related field

Years of Experience

• Minimum 7 years - IT Governance, Risk Management, or Compliance (GRC) as a practitioner or related
• Preferred 2 years - IT, Risk Management, system support analyst

In Lieu of Education:

• 10 years - Technical expertise, system administrator, GRC application Administrative, IT Governance, Risk Management, or Compliance (GRC) and IT, Risk Management, system support analyst

Certifications:

• Preferred: Compliance, Risk Management, or Governance certifications: CRISC, CGEIT, CISM or CISA

As a thank you for joining our team, you'll benefit from:

• Competitive medical, dental, and free vision benefits
• Paid parental leave
• Competitive compensation plan
• Gym memberships discounts
• Generous PTO and banking holidays off
• Tuition reimbursement
• 401k with immediate employer match and vesting

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.