Sr Global NPD PMO Analyst (Alajuela, Costa Rica)

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.   

Are you ready for a new challenge? The PMO Analyst oversees the NPD (New Product Development) PMO operation. This role reports to the Sr Director for PMO and will work globally across all Business Units, with the main purpose of establishing a largely automated process and tool environment that supports efficient day-to-day NPD execution.

This position is a P3 level

What will you be doing? 

The three main areas of responsibility are:

Continuous Improvement

• Take ownership of the existing Continuous Improvement Program.
  • Facilitate Quick and Easy Kaizens (QIK)
  • Deploy standard work across the NPD community
  • Scale that program, which exists in one Business Unit, to a global, enterprise-wide ongoing NPD continuous improvement initiative
• Automation of standard work: explore, test and deploy IT and AI tools to automate repetitive work like KPI reporting tasks, reports summarizations and time tracking
• Create and deploy standard templates around the NPD process framework, streamline their application for relevant stakeholders and enable back-end data processing to minimize human efforts

Data and Information Management

• Build and maintain an NPD PMO and R&D intranet site as a one-stop-shop for all NPD stakeholders
• Lead the implementation of an efficient Document Management System for the NPD portfolio and its individual programs
• Select and deploy an easy-to-use time tracking system for global R&D, collaborate with the Finance Team on data preparation and reporting

Operating Mechanisms

• Organize NPD program portfolio reviews, KPI status updates and other global stakeholder meetings, take ownership of the information flow, pre- and post meetings, and manage the format and presentation
• Prepare quarterly NPD updates with global business partners
• Take responsible for the quarterly resource allocation process, work with cross-functional leaders, facilitate the collaboration and report outcome to NPD leadership teams

What will you need to be successful?

• Education: University degree in a related field.
• Experience: At least 5 years experience in a global work experience, in a multi-national technology company.
• Languages: Excellent communication skills in English.
• Knowledge: Solid understanding of the inner workings of New Product Development organizations.
• Competence: Self-started, IT-savvy individual with intuitive knowledge about state-of-the-art AI and IT tools and their deployment in a business and R&D environment.
• Eagerly apply and grow your hands-on knowledge in Industry-standard R&D collaboration tools like Jira, Confluence, TFS, Office 365.

You. Unlimited

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. 

Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website.

Other reasons why you will love it here!

• Your future:  stock purchase program, referral bonus, subsidy in transport and food, recognition program.
• Work/Life Balance: Extra days off, birthday off, voluntary hours.
• Your Wellbeing: company doctor, medical insurance, gym, health campaigns, employee assistance program, parental leave. 
• Flexibility: Hybrid work model (for more professional roles), flexible schedules.
• Training: Training program, unlimited learning.
• Extra perks: employees association, and more…