As a Data & BI Analyst at PandaDoc, you’ll turn complex SaaS business data into actionable insights that drive revenue growth, product innovation, and operational efficiency. You’ll own the analytics process end-to-end from SQL queries and data modeling to dashboard delivery and executive presentations partnering with leaders across product, marketing, sales, and engineering to shape our growth strategy.
In this role, you will:- Data Quality & Integrity: Monitor and ensure accuracy of key SaaS metrics (ARR, MRR, churn, LTV:CAC, expansion revenue) by identifying discrepancies, performing root cause analyses, and implementing corrective actions.
- Data Ownership & Modeling: Build and maintain SQL-based datasets and data models in modern analytics environments (e.g., dbt, Snowflake, Fivetran) to support self-service and automated reporting.
- Dashboard Creation: Develop and maintain BI dashboards (Looker, Tableau, Power BI) that provide real-time visibility into performance and system health for GTM and product teams.
- Cross-Functional Influence: Collaborate directly with product managers, sales leadership, marketing, and executives to define metrics, track leading indicators, and uncover revenue opportunities.
- Ad-Hoc & Deep-Dive Analysis: Perform data-driven investigations to support pricing decisions, product launches, and strategic initiatives.
- Continuous Improvement: Streamline reporting processes, automate recurring workflows, and standardize metric definitions across the company.
- Analytical Skills: Ability to work independently, think objectively, and interpret meaningful and insightful narratives from both quantitative as well as qualitative data
- Financial and Business Acumen: Ability to evaluate financial and business indicators and translate as well as distill data into actionable information to drive results
- Problem Solving & Decision Quality: Ability to apply rigorous logic and sound methods to solve multi-faceted problems with effective solutions
- Relationship Building: Able to build constructive and effective relationships with a broad and diverse group of business partners, inclusive of senior members of management with ability to influence at all levels
- Presentation Skills: Effective in a variety of presentation settings including one-on-one, small, and large groups
- 4+ years as a Data Analyst, BI Analyst, or Financial Analyst in a SaaS or tech environment.
- Bachelor’s degree in Finance, Computer Science, Data Science, Statistics, Business, or a related field
- Advanced SQL skills and experience working with large, complex datasets.
- Proficient with BI tools (Tableau, Looker, or Power BI) and advanced Excel.
- Skilled at building integrated models from scratch and translating complex data into clear, actionable recommendations.
- Prior experience with Salesforce.com, ERP/NetSuite, or SaaS billing systems a plus.
- Excellent written and verbal communication skills; confident presenting findings to senior leadership.
Company Overview:
PandaDoc empowers more than 60,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more. For more information, please visit https://www.pandadoc.com.
Company Culture:We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.
Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers.
Check out our LinkedIn to learn more.
Benefits:Application deadline: 9/30/2025
PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
EXTERNAL RECRUITERS:
Approval Requirement
The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.
Top Skills
What We Do
Since its founding in 2013, PandaDoc has been on a mission to empower growing businesses to thrive by taking the work out of document workflows. PandaDoc provides an all-in-one document workflow automation platform with eSignature capabilities that helps fast scaling teams accelerate the ability to create, manage and sign digital documents, including proposals, quotes and contracts and more. More than 30,000 customers are using PandaDoc to improve document workflow, insights and speed while providing an amazing experience for the end users. PandaDoc is backed by leading venture firms and corporate investors, including OMERS Growth Equity, G-Squared, Altos Ventures, Rembrandt Venture Partners, One Peak Partners, M12 (Microsoft), and HubSpot. PandaDoc is proudly a remote-first global company.
Why Work With Us
Maintaining and preserving our company culture is imperative as we continue to grow, especially as a remote-first company. Our culture is centered on hiring the best and empowering them to do their jobs - provide employees the right technology to succeed, encourage risk taking, and foster an environment built on transparency, trust and empathy.
