To educate, advise, and support students in the appropriate procedures to ensure the completion of all applicable grant, loan, and scholarship applications. Aid students in understanding and interpretation of applicable Federal, State, and Institutional requirements while maintaining a high level of customer service. All Concorde associates are required to display professionalism and uphold Concorde’s Mission and the core values of respect for the individual, integrity, teamwork, customer service, and achievement.
Pay Range: $26.00 - $28.00
Location: Onsite - Jacksonville, FL
What We Offer:
- Paid Training
- Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
- Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
- Retirement Matching: 50% match on the first 6% of your contributions after 90 days
- Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
- Competitive Insurance: Health, vision, and dental coverage for you and your dependents
- Pet Insurance: Competitive coverage for your furry family members through ASPCA
- Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment
- Advise prospective students of all funding sources available to students attending Concorde Career College and provide each prospective student an introduction to financial aid during the student’s tour
- Assist students with questions regarding the completion of the Free Application for Federal Student Aid (FAFSA), the Master Promissory Note for the Federal Stafford, Federal Unsubsidized and Federal PLUS loans, Federal SEOG, and Federal Perkins applications utilizing all required Federal and Concorde Career College forms
- Check NSLDS for status of prospective student loans
- Conduct entrance interviews and testing and exit interviews and testing as required by Title IV regulation and Concorde Career College
- Complete re-entry and subsequent packaging accurately
- Prepares withdraw packets for the Home Office Refund team when students withdraw
- Know and comply with all applicable Concorde policies/procedures per the College policy and procedure manual
- Know and comply with all applicable Federal regulations/procedures per the annual Federal Handbook
- Perform other duties related to student financial aid packaging efforts as assigned
- Other duties as assigned
Qualifications
Education / Experience
- Associate degree preferred
- Must not currently be in default on any Federal Student Loans or go into default on any Federal Student Loans while employed.
- 3 years Financial Aid Advisor Experience
- 3 years Title IV administration and mastery of FAA skill sets
- Familiar with VA policy and procedures
- Must be computer literate with entry level knowledge of Excel and Word
- Knowledge and ability to run CampusVue operating system preferred
- Must be detail oriented and be a quick learner of complex processes
Standard Abilities
- Able and willing to:
- Communicate, think, learn, and reason
- Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
- Safely ambulate and/or maneuver when on-site at Company locations
- Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
- Ability to use good judgment, problem-solving and decision-making skills
- Ability to maintain confidentiality and manage sensitive information with discretion
- Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
- Ability to gain, understand and apply information and data as it relates essential functions of the position
- Ability to foster long-term relationships with stakeholders
Skills Required
- Associate degree
- Must not currently be in default on any federal student loans or go into default while employed
- 3 years of Financial Aid Advisor experience
- 3 years of Title IV administration experience and mastery of financial aid advisor skill sets
- Familiarity with VA policy and procedures
- Computer literacy with entry-level knowledge of Excel and Word
- Knowledge of and ability to use the CampusVue operating system
- Detail orientation and ability to quickly learn complex processes
- Ability to communicate, think, learn, and reason
- Ability to use computer systems to process transactions, store documents, enter data, and complete assigned tasks
- Ability to safely ambulate and maneuver on-site
- Ability to demonstrate active listening, inductive reasoning, information ordering, and category flexibility
- Good judgment, problem-solving, and decision-making skills
- Ability to maintain confidentiality and manage sensitive information discreetly
- Ability to work in a fast-paced environment with deadlines and multiple simultaneous projects
- Ability to understand and apply information and data related to essential job functions
- Ability to foster long-term stakeholder relationships
Concord Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Concord and has not been reviewed or approved by Concord.
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Leave & Time Off Breadth — Offerings include generous paid time off, company holidays, and additional paid time for volunteering, with some references to year‑end office closure and summer Fridays. These time‑away policies are positioned as a meaningful strength.
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Retirement Support — A 401(k) with an employer match is highlighted as a solid component of total rewards. The match is viewed as good even if not top‑tier.
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Parental & Family Support — Paid parental leave is explicitly included in the package. This support complements broader benefits like tuition reimbursement and development opportunities.
Concord Insights
What We Do
Concord is the independent, worldwide leader in the development, management and acquisition of sound recordings, music publishing, theatrical performance rights and narrative content. Headquartered in Nashville with additional offices in Los Angeles, New York, London, Berlin, Melbourne and Miami, Concord also has staff in Auckland, Sydney, Tokyo and Toronto. The Company’s catalog consists of more than 1 million songs, composed works, plays, musicals and active recordings which are licensed in virtually every country and territory worldwide.
