As a Customer Success Manager at Concord, you will oversee customer accounts with responsibilities that include onboarding, issue resolution, training, and reporting on customer health. You will also identify growth opportunities and collaborate across teams while utilizing AI tools to enhance customer success.

The Product Marketing Manager will lead go-to-market strategies for product launches, develop messaging and positioning, and create sales enablement materials. They will conduct market research, analyze competitors, and partner with sales and product teams to arm them with the necessary tools for success and drive adoption of the product.