The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.
The RoleAs Sr Finance Operations Specialist, you’ll be assisting in the responsible for the timely research and resolution of internal / external customer billing questions received in the Invoice Admin mailbox. Accountable for ensuring the accurate processing of daily invoices covering all regions, with proficiency in electronic / web delivery. Be an active participant in the updating of all Oracle service contracts and AR Transactions covering changes to clients’ contacts, purchase orders and/or addresses throughout the term of the contract. Be an active participant and maintain the Customer Special Handling database for both customer and contract specifics.Your Impact- Respond to inquiries in the Invoice Admin Mailbox by researching and resolving all queries from customers, Collectors and Sales within forty-eight (48) hours of receipt.
- Collaborate with colleagues and others within the company to find the best solution to customers’ issues.
- Identify common problems, escalating to management along with possible suggestions for improvement, wherever possible.
- The submittal of invoices through the various clients’ web portals.
- Timely and accurate processing of customers’ daily invoice(s) including generating reports of items distributed with notification to regional stakeholders.
- PO Request Process: Update Oracle service contracts for clients who require purchase orders on all invoices; generate and Distribute the PO request invoices for subscription license customers.
- Perform Oracle AR Transaction and Service Contract updates covering paying customers, address changes, purchase orders, contact updates, etc.
- Process all authorized Pro-forma invoices.
- Set up manual training transactions in Oracle.
- Generate public training invoices and updates to onsite training transactions, including credits and rebills.
- Participate in other projects and assignments as required.
- Bachelor’s degree in business / accounting or similar education required
- A minimum of 2-4 years of relevant experience is required
- Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively
- Experience in the Customer Billing process or Project Accounting process
- Excellent data entry skills: accuracy, thoroughness, and attention to detail
- Exceptional time management, organization, and analytical skills
- Experience in ERP, such as SAP,NetSuite, Workday, Microsoft Dynamics
- Experience in Salesforce
- Exceptional customer service skills
- Excellent skills with Microsoft Office applications, especially Excel
- Able to multitask and provide quality work within specified deadlines
- Experience with Oracle is not required but a plus
- High level of integrity, autonomy, and self-motivation
- Experience with billing for a software company is desirable
- Fluent in English
- #LI-RR1
Skills Required
- Bachelor's degree in business or accounting (or similar)
- 2-4 years of relevant experience
- Strong written and oral communication skills
- Experience in Customer Billing or Project Accounting processes
- Excellent data entry skills with attention to detail
- Strong time management, organization, and analytical skills
- Experience with ERP systems such as SAP, NetSuite, Workday, Microsoft Dynamics
- Experience with Salesforce
- Exceptional customer service skills
- Proficiency with Microsoft Office, especially Excel
- Ability to multitask and meet deadlines
- Experience with Oracle (preferred, not required)
- Experience billing for a software company (desirable)
- High level of integrity, autonomy, and self-motivation
- Fluent in English
Aspen Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aspen Technology and has not been reviewed or approved by Aspen Technology.
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Healthcare Strength — Health coverage is described as strong, with comprehensive medical, dental, and vision plans and high-quality carrier options. Several recent remarks characterize the health insurance as "great" or "amazing," with low copays noted in some cases.
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Parental & Family Support — Maternity and paternity leave receive consistently positive mentions and are characterized as well-reviewed. Company materials also highlight family-oriented benefits alongside core coverage.
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Leave & Time Off Breadth — The package includes vacation/PTO, paid holidays, and sick leave, with multiple indications of generous paid time off. Dedicated volunteer hours and well-regarded leave policies reinforce breadth in time-away benefits.
Aspen Technology Insights
What We Do
AspenTech is a global leader in asset optimization software helping the world’s leading industrial companies run their operations more safely, efficiently and reliably – enabling innovation while reducing waste and impact on the environment. AspenTech software accelerates and maximizes value gained from digital transformation initiatives with a holistic approach to the asset lifecycle and supply chain. By introducing effective AI modeling to traditional principles of process engineering, AspenTech delivers a faster and more accurate analysis of efficiency and performance boundaries. The real-time data and actionable insights delivered by our software help customers push the boundaries of what’s possible.
