The Role
Processes high-volume banking transactions, including deposits, withdrawals, check cashing, and loan payments. Identifies customer needs, cross-sells financial products, makes referrals, resolves issues, and builds customer relationships. Ensures regulatory compliance, manages transaction risk, detects fraud, maintains accurate records, tracks supplies, and uses software to manage banking information and generate reports.
Summary Generated by Built In
We are looking for a liable bank teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicate with different types of clients and sell bank’s products/services.
Your responsibilities:
• Conduct dozens of bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc.)
• Assess customer needs and introduce new products and services
(credit cards, saving bonds etc.)
• Make sales referrals, suggest alternate channels and cross-sell products and services
• Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
• Comply with regulatory requirements
• Manage risk in every transaction and detect fraudulent transactions to prevent losses
• Resolve customers’ issues and provide relevant information • Using software to track bank information and generate reports.
• Following all bank financial and security regulations and procedures.
• Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
Skill sets/Experience we require:
• Proven working experience in banking, personal banking, retail banking or financial services
• Basic PC knowledge and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counters)
• Strong communication and time management skills
• Customer satisfaction-oriented
• Attention to detail and mathematical skills
• Excellent sales skills
Pedigree:
• High school degree or equivalent
• Bachelor’s in Finance, Banking or equivalent field
Skills Required
- Proven work experience in banking, personal banking, retail banking, or financial services
- Basic PC knowledge and familiarity with electronic banking equipment, such as cash drawers, receipt validators, and money counters
- Strong communication skills
- Strong time management skills
- Customer satisfaction-oriented approach
- Attention to detail and mathematical skills
- Excellent sales skills
- High school degree or equivalent
- Bachelor's degree in Finance, Banking, or an equivalent field
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The Company
What We Do
KP Group was founded by Dr. Farukbhai Gulambhai Patel in 1994 which is now well recognized group of Gujarat. What started as a logistics service provider in 1994 is now a Rs.100+ Billion business empire. The Group has completed more than 29 years of its successful operations and today consists of several group of companies, all contributing to the fast and robust growth of the group. During the last decade the group has achieved phenomenal growth as a result of diversification into fabrication and galvanizing, renewable energy sector (Solar & Wind), Telecom infrastructure and lately in Green Hydrogen and Ammonia.
