The Role
Manage branch trade finance operations: process export/import/remittance documents, LCs/BGs and discounts per FEMA/RBI/ICC; ensure First Time Right submissions; perform KYC/AML checks; complete accurate EDPMS/IDPMS entries; support audits and statutory disposals (BRCs, duty drawback, ECGC, TCS); provide customer forex support and market updates; assist mapped branches with trade operations and credit limits; mentor colleagues and complete mandatory training (IIBF certification preferred).
Summary Generated by Built In
Processes export/import/remittance documents, LCs/BGs, and discounts in line with internal policy and FEMA/RBI/ICC; coordinates with centralized trade ops and customers.
Responsibilities- Maintain First Time Right (FTR) status in all documents submitted to centralized operations.
- Provide proactive service to customers, addressing forex-related queries.
- Attend RBI, internal, concurrent, and external audits; ensure timely rectification of observations.
- Conduct KYC verification and customer due diligence for all forex transactions.
- Complete EDPMS/IDPMS entries accurately and within timelines.
- Ensure proper disposal of BRCs, duty drawback, interest subvention, ECGC premium, TCS, and other statutory dues.
- Share market updates and views with clients to support decision-making.
- Support mapped branches (C Category) in trade operations and credit limit processing.
- Participate in joint customer visits with branch heads or sales teams.
- Stay updated on AML/KYC/RBI guidelines and trade finance regulations.
- Complete mandatory e-learning and capacity-building courses (IIBF certification preferred).
- Contribute to knowledge sharing and mentoring within the team
Experience: 3 to 5 years
Skills Required
- 3 to 5 years of experience in trade finance or branch operations
- Processing export/import/remittance documents, LCs, BGs, and discounts
- Knowledge of FEMA, RBI, and ICC trade finance regulations
- Experience making accurate EDPMS and IDPMS entries
- Conduct KYC verification and customer due diligence for forex transactions
- Experience participating in and addressing findings from RBI, internal, concurrent, or external audits
- Knowledge of forex statutory processes: BRCs, duty drawback, interest subvention, ECGC premium, TCS
- Provide proactive customer service and forex-related query resolution; share market updates with clients
- Complete mandatory e-learning and capacity-building courses
- IIBF certification
- Contribute to knowledge sharing and mentoring within the team
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The Company
What We Do
CSB is a full service bank established in 1920 and headquartered in Thrissur, Kerala. CSB has over 703 branches covering not just the district headquarters and large towns but also semi-urban and rural centers. Thanks to its unique origin and history, CSB is considered a household banking brand in Kerala. CSB offers Retail, Wholesale and SME Banking services through its footprint of over 703 branches across the country serving over 2 million customers.
