Sr.Executive - IT Support

Posted 4 Days Ago
Be an Early Applicant
Navi Mumbai, Thane, Maharashtra, IND
In-Office
Senior level
Professional Services • Pharmaceutical • Energy • Chemical
The Role
Provides first-line IT support by installing and configuring operating systems and applications, applying updates and security patches, resolving hardware, software, printer, and connectivity issues, escalating complex problems, handling user requests, and maintaining hardware and software inventories. Ensures systems comply with GxP, FDA 21 CFR Part 11, ALCOA+, pharmaceutical data integrity, and computerized system validation requirements.
Summary Generated by Built In

At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. 

                                 Job Description                                                                                                                                                     

Job Title

Executive

Location

Mumbai

Organization

ALS Testing Services India Pvt. Ltd.

About ALS India

ALS is a global leader in testing, inspection, certification, and verification services, operating a network of more than 450 locations across 70+ countries and supported by a workforce of over 22,000 professionals worldwide. 

In India, ALS has a strong presence with facilities in Bengaluru, Hyderabad, Mumbai, and Chennai, delivering comprehensive testing solutions across a wide range of industries. 

Qualification

Bachelor’s degree in computer science

Experience

Minimum 4 years in IT and pharmaceutical industry

Key Responsibilities

  • Install and configure operating systems and business applications.
  • Apply software updates, security patches, and antivirus definitions.
  • Diagnose and resolve software, hardware, and printer errors.
  • Fix network connectivity and internet access issues.
  • Escalate complex problems to higher-level engineering teams.
  • Serve as the first point of contact for user help requests via tickets, phone, or chat.
  • Maintain an up-to-date inventory of company hardware and software.

Skills

  • Ensure all computer systems follow GxP (Good Practice Quality Guidelines) and FDA rules like 21 CFR Part 11 for electronic records.
  • Understanding of pharmaceutical manufacturing processes and data integrity rules (ALCOA+)

Core Competencies

  • Knowledge on pharmaceutical CSV validation assignments including implementation of new systems, re-validation of existing computerized systems

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. 

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. 

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.

Skills Required

  • Bachelor's degree in Computer Science
  • Minimum 4 years of experience in IT and the pharmaceutical industry
  • Knowledge of GxP quality guidelines and FDA 21 CFR Part 11
  • Understanding of pharmaceutical manufacturing processes and ALCOA+ data integrity rules
  • Knowledge of pharmaceutical computerized system validation assignments, including new system implementation and re-validation
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Brisbane
11,000 Employees

What We Do

ALS Limited is a global leader in testing, inspection, certification, and verification services, providing comprehensive solutions across industries such as life sciences, minerals, industrial, and energy.

Similar Jobs

Hybrid
Mumbai, Maharashtra, IND
289097 Employees
Hybrid
Mumbai, Maharashtra, IND
289097 Employees

Capco Logo Capco

Technical Product Manager

Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Hybrid
Pune, Maharashtra, IND
6000 Employees

HERE Technologies Logo HERE Technologies

Process Sys Engrg Manager II ( Error Manager)

Artificial Intelligence • Automotive • Computer Vision • Information Technology • Internet of Things • Logistics • Software
Hybrid
Mumbai, Maharashtra, IND
6000 Employees

Similar Companies Hiring

Energy CX Thumbnail
Greentech • Professional Services • Business Intelligence • Consulting • Energy • Financial Services • Utilities
Chicago, IL
108 Employees
Cencora Thumbnail
Healthtech • Logistics • Pharmaceutical
Conshohocken, PA
51000 Employees
Quantum Rise Thumbnail
Software • Professional Services • Natural Language Processing • Machine Learning • Consulting • Automation • Artificial Intelligence
Chicago, Illinois
20 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account