Jobs at ALS Limited

Supports marketing promotion and brand awareness campaigns, creates and updates website, brochure, and social media content, gathers market intelligence, conducts customer satisfaction surveys, coordinates exhibitions and seminars, prepares post-event reports, and maintains customer information in the CRM.

This posting provides general information about working at ALS and directs applicants to review the organization manual. Specific responsibilities, qualifications, salary, travel requirements, and technical tools are not provided.

Provides front-desk and administrative support, including answering telephone calls, controlling access, and printing and scanning documents. The role requires eligibility to work in the country of application and involves supporting a safe, inclusive workplace.

Provides administrative support and manages the accurate capture, updating, validation, confidentiality, and secure storage of company information in systems and databases while meeting deadlines.

Provides enterprise IT helpdesk and technical support across multiple sites. Responsibilities include troubleshooting hardware, software, connectivity, servers, workstations, printers, and peripherals; administering Active Directory; installing operating systems, applications, upgrades, and patches; monitoring service desk tickets, networks, and servers; maintaining documentation; and supporting users outside normal hours. Requires Windows server, desktop, LAN/WAN, VPN, and Microsoft technology experience, with travel to data centers and remote sites.

Coordinates courier and client communications, books and manages sample collections, resolves logistics issues, liaises with laboratory teams, and maintains accurate records. The role requires adherence to ISO 17025 and company quality procedures while managing competing priorities in an on-site laboratory environment.

Manage debtor collections and credit control, maintain accurate accounts and reconciliations, resolve invoice queries, and build strong client relationships. The role collaborates with accounting, customer service, and senior management to mitigate account risks and ensure timely payment execution. Candidates need at least three years of debt collection and control experience, knowledge of the accounts receivable cycle, proficiency in Microsoft Office, and fluent English and Cantonese communication skills.

Receives and verifies customer sample deliveries, checks temperatures, communicates arrivals, records samples in MyLIMS, applies barcodes, stores samples appropriately, and sends samples for external analysis. Maintains organization and cleanliness of the receiving area while supporting accurate and efficient laboratory sample handling.

Provides frontline IT support across a multi-site commercial environment. Responsibilities include helpdesk ticket management, troubleshooting, incident response, end-user device deployment, Active Directory and access administration, infrastructure support, asset and license management, backups, updates, vendor coordination, and IT improvement projects.

Performs accurate data entry from client purchase orders, prepares and prioritizes information, verifies and corrects files, locates samples, and completes Excel production records. Communicates with clients and ALS laboratories, responds to data-entry inquiries, follows laboratory procedures, and reports necessary changes. Requires strong computer skills, bilingual French and English communication, attention to detail, multitasking ability, teamwork, and flexibility.

Responsible for regional sales and revenue targets, identifying new business opportunities, conducting market research, managing client relationships, presenting ALS services, preparing proposals and quotations, negotiating projects, analyzing sales performance, coordinating with internal teams, and supporting accounts receivable collection. The role also promotes ALS services across other business verticals.

Provides customer support and attention according to client needs, aiming to ensure service satisfaction and customer retention. The role involves maintaining positive client relationships and contributing to a rewarding, inclusive work environment at ALS.

Own regional sales and revenue targets by identifying new opportunities, managing client relationships, conducting presentations and site visits, preparing proposals, negotiating projects, and promoting additional services. The role analyzes sales performance, reports on KPIs, coordinates with technical and operations teams, supports client communications, and assists with accounts receivable collection.

Provides customer support and attention aligned with client needs, aiming to ensure service satisfaction and retain customers. The role operates within ALS’s scientific testing and data-driven insights environment and contributes to a diverse, inclusive workplace. Applicants must be citizens, permanent residents, or hold or be able to obtain a valid work visa in the country of application.

Supports employee training and development initiatives at ALS, helping team members build skills and reach their potential. The role operates within ALS’s values-driven, inclusive workplace and may involve following quality procedures and supporting career development programs.

Brindar soporte y atención a clientes según sus necesidades, procurando su satisfacción y retención. El puesto forma parte de un equipo global enfocado en servicios de pruebas científicas e información basada en datos, con oportunidades de desarrollo profesional y capacitación.

Develop and support Oracle Fusion Cloud technical solutions, including integrations, extensions, reports, and data migrations. Build OIC integrations using APIs and secure file exchanges; manage reporting with BIP, OTBI, and BICC; and support OCI services, authentication, and enterprise-system dependencies. Investigate incidents, troubleshoot integration and data issues, perform root cause analysis, and deliver upgrade-safe solutions. Collaborate with functional, business, and technical teams throughout Agile implementations, testing, releases, production support, and continuous improvement.

Develops new business and expands existing client relationships across Europe in the oil and lubricant manufacturing sector. The role involves prospecting, account growth, client meetings, technical visits, training, contract monitoring, sales forecasting, trade shows, and collaboration with technical and sales teams. The executive provides guidance on testing, analysis, samples, results, and reports while preparing proposals and identifying strategic opportunities.

Ensure timely tax compliance across North and West Africa, including VAT, withholding tax, corporate income tax, deferred tax, audits, and statutory filings. Perform tax account reconciliations, journal entries, month-end close support, tax provisioning, and control improvements. Coordinate with finance teams, tax authorities, and external advisors while maintaining audit-ready documentation and resolving reconciling items.

Provide HR support to employees and managers across recruiting, onboarding, employee relations, disability management, workforce planning, HR communications, and HR administrative duties. Assist with investigations, performance management, payroll/invoice processing, HR SharePoint content, and regional HR policy implementation in English and French.