Jobs at ALS Limited

This assistant role provides limited details about responsibilities and refers applicants to the organization manual. Applicants must submit a resume and cover letter and meet the employer’s work-eligibility requirements.

Develop new business and revenue across the Greater Ottawa and near-north Eastern Ontario territory. Responsibilities include outbound prospecting, pipeline development, client visits, opportunity management, proposals, negotiations, closing, CRM tracking, and collaboration with technical teams. Success is measured by new-client acquisition, revenue growth, sales conversion, qualified pipeline, and territory expansion.

This posting provides general information about working at ALS and directs applicants to review the organization manual. Specific responsibilities, qualifications, salary, travel requirements, and technical tools are not provided.

Coordinates sales operations for the USA Beauty and Personal Care commercial team. Responsibilities include triaging inbound inquiries, coordinating quotations and post-quote activities, maintaining CRM and pipeline data, tracking opportunities, creating spreadsheets and dashboards, supporting client and cross-functional communication, and improving commercial workflows. The role also assists with purchase orders, invoicing, scheduling, sample shipments, onboarding, training, and special projects.

Coordinates environmental sample logistics for a new Cairns office, including receiving, reviewing, labeling, packing, storing, and dispatching samples. Provides client support, prepares sampling kits, manages Chain of Custody documentation, coordinates freight with laboratories and couriers, and maintains safe handling and disposal practices. This hands-on role requires organization, accuracy, physical activity, and effective communication in a fast-paced operational environment. Full training is provided.

Provides front desk, reception, office administration, invoice and mail processing, supply ordering, data entry, visitor safety orientation, employee onboarding, training record monitoring, and access-card administration. Supports client inquiries, sample receipt, purchasing procedures, office upkeep, and employee transportation programs while following safety and quality procedures.

Leads the customer support function for a food testing laboratory, managing the customer journey from enquiry and quotation through sample registration, testing coordination, report release, and invoicing. Coordinates clients, sales, laboratory, quality, and finance teams; resolves queries; monitors turnaround times; and maintains accurate records. The role also supervises, coaches, and develops the customer service team while supporting quality compliance, complaint resolution, corrective actions, and continuous process improvement.

Leads ALS’s global Intelligent Process Automation program, owning strategy, portfolio prioritization, process discovery, business cases, benefits tracking, executive reporting, governance, and international rollouts. The role connects technical delivery teams with senior business leaders, supports RPA delivery, validates savings, and manages stakeholder engagement across regions and business streams. Success is measured through realized savings, production automations, pipeline health, rollout execution, reporting accuracy, and stakeholder satisfaction.

The Business Manager will drive business growth, manage government and stakeholder relationships, support regulatory compliance, oversee supply chain activities, and provide executive support to the General Manager. Responsibilities include market development, partnership management, procurement and logistics coordination, supplier oversight, policy monitoring, licensing, audit support, strategic project coordination, executive reporting, and tracking organizational priorities.

Provides front-desk and administrative support, including answering telephone calls, controlling access, and printing and scanning documents. The role requires eligibility to work in the country of application and involves supporting a safe, inclusive workplace.

Provides enterprise IT helpdesk and technical support across multiple sites. Responsibilities include troubleshooting hardware, software, connectivity, servers, workstations, printers, and peripherals; administering Active Directory; installing operating systems, applications, upgrades, and patches; monitoring service desk tickets, networks, and servers; maintaining documentation; and supporting users outside normal hours. Requires Windows server, desktop, LAN/WAN, VPN, and Microsoft technology experience, with travel to data centers and remote sites.

Coordinates courier and client communications, books and manages sample collections, resolves logistics issues, liaises with laboratory teams, and maintains accurate records. The role requires adherence to ISO 17025 and company quality procedures while managing competing priorities in an on-site laboratory environment.

Manage debtor collections and credit control, maintain accurate accounts and reconciliations, resolve invoice queries, and build strong client relationships. The role collaborates with accounting, customer service, and senior management to mitigate account risks and ensure timely payment execution. Candidates need at least three years of debt collection and control experience, knowledge of the accounts receivable cycle, proficiency in Microsoft Office, and fluent English and Cantonese communication skills.

Receives and verifies customer sample deliveries, checks temperatures, communicates arrivals, records samples in MyLIMS, applies barcodes, stores samples appropriately, and sends samples for external analysis. Maintains organization and cleanliness of the receiving area while supporting accurate and efficient laboratory sample handling.

Provides frontline IT support across a multi-site commercial environment. Responsibilities include helpdesk ticket management, troubleshooting, incident response, end-user device deployment, Active Directory and access administration, infrastructure support, asset and license management, backups, updates, vendor coordination, and IT improvement projects.

Performs accurate data entry from client purchase orders, prepares and prioritizes information, verifies and corrects files, locates samples, and completes Excel production records. Communicates with clients and ALS laboratories, responds to data-entry inquiries, follows laboratory procedures, and reports necessary changes. Requires strong computer skills, bilingual French and English communication, attention to detail, multitasking ability, teamwork, and flexibility.

Responsible for regional sales and revenue targets, identifying new business opportunities, conducting market research, managing client relationships, presenting ALS services, preparing proposals and quotations, negotiating projects, analyzing sales performance, coordinating with internal teams, and supporting accounts receivable collection. The role also promotes ALS services across other business verticals.

Provides customer support and attention according to client needs, aiming to ensure service satisfaction and customer retention. The role involves maintaining positive client relationships and contributing to a rewarding, inclusive work environment at ALS.

Own regional sales and revenue targets by identifying new opportunities, managing client relationships, conducting presentations and site visits, preparing proposals, negotiating projects, and promoting additional services. The role analyzes sales performance, reports on KPIs, coordinates with technical and operations teams, supports client communications, and assists with accounts receivable collection.

Provides customer support and attention aligned with client needs, aiming to ensure service satisfaction and retain customers. The role operates within ALS’s scientific testing and data-driven insights environment and contributes to a diverse, inclusive workplace. Applicants must be citizens, permanent residents, or hold or be able to obtain a valid work visa in the country of application.