What success looks like in this role:
- Must possess good working knowledge of Microsoft Teams, MS Teams Meeting Rooms.
- Working experience on SBCs/vSBCs such as AudioCodes, Ribbon or similar technologies.
- May have worked on various Meeting Room Devices such as Poly, Lenovo, Crestron, Surface Hub etc.
- May have knowledge of any contact center solutions such as Anywhere 365, Luware etc.
- Good understanding of Teams Admin Center and various tools within the same.
- Should be Strong in Networking concepts and knowledge of VoIP with Routing & Switching Protocols, TCP/IP, QoS, SIP, VLANs, and WAN protocols and technologies.
- Must have prior experience providing technical support to Enterprise Customers.
- In-depth Knowledge of Media gateways & Session Border Controllers.
- Good knowledge in Microsoft Office Products (Excel, PowerPoint, Outlook etc.).
- Outstanding attention to detail and capacity to demonstrate continual learning.
- Good analytical and problem-solving capabilities.
- Excellent deductive and inductive reasoning skills.
- Strong interpersonal verbal and written skills.
- Ability to work both individually and with teams.
#LI-UG1
You will be successful in this role if you have:
- 5+ years of working with Microsoft Teams, Direct Routing, SBCs, MTRs
- 3 years of Microsoft and Networking Technical Experience
- Advance level understanding of MS Teams and/or other UC related technologies.
- Proven ability to work on large-scale global deployments in multiple locations.
- Strong understanding of networks and related WAN/LAN technologies
- Microsoft Certifications in the Microsoft technologies required for this position.
- BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and experience
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected]. US job seekers can find more information about Unisys’ EEO commitment here.
Skills Required
- 5+ years of experience with Microsoft Teams, Direct Routing, SBCs, and Microsoft Teams Rooms
- 3 years of Microsoft and networking technical experience
- Advanced understanding of Microsoft Teams and unified communications technologies
- Experience with enterprise technical support
- Experience supporting large-scale global deployments across multiple locations
- Strong understanding of networking, WAN, and LAN technologies
- Working knowledge of Microsoft Teams and Microsoft Teams Meeting Rooms
- Experience with Session Border Controllers or virtual Session Border Controllers, such as AudioCodes or Ribbon
- Knowledge of meeting room devices such as Poly, Lenovo, Crestron, or Surface Hub
- Knowledge of contact center solutions such as Anywhere365 or Luware
- Knowledge of media gateways and Session Border Controllers
- Knowledge of VoIP, routing and switching protocols, TCP/IP, QoS, SIP, VLANs, and WAN technologies
- Microsoft certifications relevant to the position
- BA/BS degree and 4-6 years of relevant experience, or equivalent combination of education and experience
- Proficiency with Microsoft Office products, including Excel, PowerPoint, and Outlook
- Strong analytical, problem-solving, communication, interpersonal, and reasoning skills
Unisys Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unisys and has not been reviewed or approved by Unisys.
-
Fair & Transparent Compensation — Fair & Transparent Compensation: Compensation terms at hire are often presented clearly and upfront, creating a straightforward “take it or leave it” expectation. Pay outcomes are also described as variable by role and geography, with some pockets viewed as satisfactory or above average.
-
Retirement Support — Retirement Support: A 401(k) plan with an employer match is commonly described as part of the core package. The match is often characterized as a meaningful component of total rewards relative to other benefits.
-
Healthcare Strength — Healthcare Strength: Core medical, dental, and vision coverage is described as available and broadly in line with a large IT-services employer. The underlying carrier network is sometimes viewed as solid even when cost concerns exist.
Unisys Insights
What We Do
Unisys is a global information technology company that builds high-performance, security-centric solutions for the most demanding businesses and governments on Earth. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. We build better outcomes securely for our clients across the Government, Financial Services and Commercial
