Principal Engineer, Enterprise Browser Data Protection & Support
Principal Engineer
Enterprise Browser Data Protection & Support
Position Summary
Serve as the senior technical authority for the architecture, engineering, security, and operational support of enterprise browser and browser-based data protection capabilities. Lead platform strategy, complex troubleshooting, policy design, integrations, automation, and continuous improvement across a large, regulated enterprise environment.
Key Responsibilities
• Own the enterprise browser security architecture, roadmap, standards, and lifecycle.
• Design and implement browser-based data loss prevention controls, including download, upload, clipboard, print, screen capture, watermarking, and session restrictions.
• Integrate browser platforms with identity, endpoint management, DLP, SIEM/SOAR, secure web gateway, CASB, SASE, and zero trust technologies.
• Provide Tier 3/Tier 4 support, lead major incident response, perform root-cause analysis, and develop operational runbooks.
• Automate deployment, policy management, monitoring, reporting, and platform health checks.
• Partner with Cybersecurity, IAM, Endpoint, Network, Cloud, Risk, Compliance, and vendor teams; mentor engineers and influence enterprise design decisions.
Required Experience
• 12+ years in cybersecurity, infrastructure, endpoint, or platform engineering.
• 8+ years designing and supporting enterprise security technologies.
• 5+ years with enterprise browsers, browser isolation, secure web access, or browser-based DLP.
• Demonstrated experience leading architecture and engineering initiatives in large, complex environments; regulated-industry experience preferred.
Required Toolset
• Enterprise browsers/security: Island, Palo Alto Prisma Browser, Chrome Enterprise Premium, Microsoft Edge for Business, Menlo Security, or equivalent.
• Data protection: Microsoft Purview DLP, Netskope DLP, Symantec DLP, Forcepoint DLP, Digital Guardian, or equivalent.
• Endpoint/identity: Microsoft Intune, MECM/SCCM, Tanium, Jamf, Entra ID, Active Directory, Okta, CyberArk, or Ping Identity.
• Security/monitoring: Microsoft Defender XDR, CrowdStrike, Splunk, Microsoft Sentinel, Zscaler, Palo Alto, Netskope, or Cisco Secure Access.
• Automation/development: PowerShell, Python, REST APIs, Microsoft Graph, Git, Azure DevOps or GitHub; Terraform preferred.
• Strong knowledge of DNS, TLS/HTTPS, proxies, SWG, CASB, SASE, ZTNA, VPN, and cloud platforms.
Education & Certifications
• Bachelor's degree in Computer Science, Cybersecurity, Information Technology, Engineering; master's degree preferred.
• Required: CISSP, CCSP, CISM, or a comparable advanced security certification.
• Preferred: Microsoft SC-100, SC-300, or SC-400; GIAC GCED/GCIH; AWS Security - Specialty; Azure Solutions Architect; ITIL 4; or TOGAF.
Core Competencies
• Enterprise architecture, technical leadership, strategic planning, executive communication, vendor management, risk assessment, incident leadership, mentoring, and cross-functional collaboration.
Pay Transparency
• The salary range for this position is $150,000 to $190,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience.
Benefits
Comprehensive benefits include medical, dental, and vision coverage, retirement plans, parental leave, flexible work arrangements, education reimbursement, wellness programs, and generous paid time off exceeding local requirements.
Citizens Benefits Overview
For an overview of our benefits, visit our Careers site - https://jobs.citizensbank.com/benefits.
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About UsEqual Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
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Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Skills Required
- 12+ years of experience in cybersecurity, infrastructure, endpoint, or platform engineering
- 8+ years designing and supporting enterprise security technologies
- 5+ years with enterprise browsers, browser isolation, secure web access, or browser-based DLP
- Experience leading architecture and engineering initiatives in large, complex environments
- Bachelor's degree in Computer Science, Cybersecurity, Information Technology, or Engineering
- CISSP, CCSP, CISM, or comparable advanced security certification
- Regulated-industry experience
- Master's degree
- Microsoft SC-100, SC-300, or SC-400 certification
- GIAC GCED or GCIH certification
- AWS Security Specialty certification
- Azure Solutions Architect certification
- ITIL 4 certification
- TOGAF certification
- Terraform experience
What the Team is Saying
What We Do
As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. We invest in the humans who build the logic, ideas, and innovations that bring new technologies to life. Investments in AI, cloud computing, machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security, learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation
Why Work With Us
We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits, plus a diverse culture of people and perspectives, we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving, and we believe you can too.
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Employees engage in a combination of remote and on-site work.
Discuss your schedule with managers who support a flexible culture where work-life balance is respected.
