Senior Quality Engineer, Quality Operations

Pay Range: $90,000.00 - $110,000.00 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

· Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

· Best-in-class well-being programs

· Annual, no-cost health assessment program Blueprint for Wellness®

· healthyMINDS mental health program

· Vacation and Health/Flex Time

· 6 Holidays plus 1 "MyDay" off

· FinFit financial coaching and services

· 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

· Employee stock purchase plan

· Life and disability insurance, plus buy-up option

· Flexible Spending Accounts

· Annual incentive plans

· Matching gifts program

· Education assistance through MyQuest for Education

· Career advancement opportunities

· and so much more!

The Senior Quality Operations Engineer, Quality Operations is an experienced quality engineering professional responsible for independent ownership of complex production and process control activities supporting IVD design transfer, commercial manufacturing, and sustained process performance. 

This role applies deep technical judgment to investigations, process validation, change control, supplier quality issues, and operational quality decisions, and is expected to coach others while serving as a strong cross-functional partner.

Responsibilities

• Independently lead complex quality engineering activities across receiving inspection, acceptance activities, manufacturing support, and process control execution.
• Lead technical investigations for nonconformances, deviations, process failures, material issues, and recurring quality trends; identify robust root causes and drive timely resolution.
• Develop, review, and approve validation protocols and reports for equipment qualification, process validation, revalidation, and validation changes, ensuring scientifically sound rationale and compliant execution.
• Lead quality review of production and process changes, ensuring change impact is appropriately assessed for product quality, regulatory compliance, validation state, and risk controls.
• Provide quality engineering leadership during design transfer and manufacturing readiness activities, including control plan review, inspection strategy, process risk evaluation, and readiness assessments.
• Partner with supplier quality, Manufacturing, and operations teams on supplier-related nonconformances, SCARs, incoming quality trends, and qualification-related issues.
• Drive CAPAs and quality improvement actions for systemic manufacturing and process control issues; challenge weak problem statements, unsupported root causes, and ineffective actions.
• Review and approve engineering and quality documentation within delegated authority, including protocols, reports, nonconformance records, CAPAs, change records, and related technical assessments.
• Support audits, regulatory inspections, and back-room documentation for manufacturing quality topics; help ensure evidence is technically complete and inspection ready.
• Mentor junior engineers and technicians on GMP expectations, GDP, investigations, risk-based decision-making, and validation discipline.
• Generate and interpret quality metrics for process capability, nonconformances, CAPA performance, supplier quality, and operational trends, and escalate adverse signals appropriately.

Qualifications

Required Work Experience: 

• 5+ years of progressive experience in quality engineering, manufacturing quality, or quality operations in a regulated medical device or IVD environment.
• Strong working knowledge of FDA QMSR, ISO 13485, GMPs, process validation, and production/process control requirements.
• Demonstrated experience supporting design transfer, equipment qualification, process validation, supplier quality, investigations, CAPA, and change control.
• Ability to make technically sound, risk-based quality decisions with limited supervision.
• Strong facilitation, influencing, technical writing, and structured problem-solving skills.
• Working knowledge of eQMS and quality analytics tools.

Preferred Work Experience: 

• Experience in IVD product development, design change governance, or sustaining product design and development product lifecycle support.
• Experience in complex IVD manufacturing environments involving reagent, consumable, software-enabled, or instrument-based products.
• Working knowledge of ISO 14971, statistical techniques, process capability methods, and electronic quality systems.

Physical and Mental Requirements: 

• Strong attention to detail for thorough documentation to ensure consistency in documentation. 
• Excellent problem-solving skills to identify and address quality issues effectively. 
• Ability to manage multiple projects to meet deadlines while maintaining accuracy. 

Knowledge: 

• Strong working knowledge of FDA QMSR, ISO 13485, ISO 14971, and practical application of risk-based quality system management.

Skills: 

• In-depth knowledge of QMS standards and regulatory requirements relevant to manufacturing 
• Ability to balances speed, compliance, and product quality without compromising patient safety, product performance, or regulatory expectations.
• Excellent cross-functional collaboration skills

• Strong communication skills for effective interaction with internal teams’ suppliers, and regulatory bodies

  
  
  

Education:

• Bachelor’s degree in Engineering, Life Sciences, Biomedical Sciences, or other relevant technical disciplines. (Required)

About the Team Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.