Jobs at Quest Diagnostics

Leads end-to-end response to high-severity cyber incidents, directing containment, eradication, recovery, forensic analysis, threat intelligence, and root-cause investigations across cloud and on-premises environments. Ensures HIPAA, HITECH, and OCR compliance; develops incident response playbooks and exercises; conducts post-incident reviews; and communicates technical risks to executives, legal counsel, clinical operations, forensic firms, insurers, and law enforcement.

Supports specimen processing operations by maintaining QA, compliance, training, and SOP documentation; tracking staff performance and quality metrics; preparing reports; supporting inspections, onboarding, corrective actions, training programs, and process improvements. The role uses databases and analytical skills to identify operational trends and improve productivity while ensuring company policy and safety compliance.

Participates in a structured three-year supply chain rotational program across planning, analytics, lean transformation, shared services, and asset management. Supports strategic initiatives, process improvements, cross-functional projects, and operational analysis while developing technical and leadership skills. Presents findings to senior leadership and may continue into a two-year specialized rotation or permanent role. The position is remote, with travel and potential domestic relocation required.

Leads field-based laboratory sales across the greater Chicago area. Responsibilities include hiring, coaching, and retaining sales teams; developing regional sales plans; managing performance, quotas, client retention, pricing, and selling costs; analyzing markets; supporting key accounts; coordinating resources; and contributing to marketing efforts. Requires healthcare industry knowledge, leadership experience, diagnostics or laboratory experience, strong business skills, and proficiency with common sales and productivity software.

Designs, develops, tests, monitors, troubleshoots, and supports Infor Cloverleaf middleware integrations connecting internal and external systems. Defines technical requirements and architectures, works with customers and development partners, and guides support teams. Requires expertise in Cloverleaf tools, HL7, XML, JSON, networking, secure file transfer, monitoring, and healthcare data-security standards.

Leads enterprise business development, mergers and acquisitions, partnerships, and joint ventures for Quest Diagnostics. Identifies and evaluates acquisition targets, leads due diligence, facilitates executive decisions, develops deal summaries, and supports pre- and post-acquisition integration. The role drives inorganic growth and profitability by collaborating with finance, HR, business leaders, and senior executives. This hybrid position is based in Secaucus, New Jersey, and requires 50% travel.

The Physician Account Executive grows diagnostic testing business by managing assigned accounts, securing new customers, driving sales, and supporting physician relationships. Responsibilities include pre-call planning, follow-up, proposals and bids, insurance access, account support, issue escalation, product knowledge, regulatory compliance, and administrative tasks. The role is field-based across Walnut Creek, Oakland, Concord, and San Ramon, California, and requires five years of sales or account ownership experience.

Entry-level technology associates rotate through three Quest Diagnostics technology business areas over two years, completing assigned work in areas such as product management, infrastructure, data, software engineering, IT security, and architecture. Associates report to senior technology leaders, mentor incoming cohorts, collaborate with colleagues, and present findings to management. The program is designed to lead to placement in one of the participating technology areas.

Replenishes laboratory supplies to points of use, manages material flow, performs physical inventories and cycle counts, maintains Kanban and visual management tools, and supports continuous improvement initiatives. The role coordinates with laboratory staff and supply analysts to ensure material availability, inventory accuracy, and reduced costs and cycle times. Requires strong planning, organization, communication, math, teamwork, and inventory management skills, along with the ability to lift 50 pounds.

Field-based Physician Account Executive responsible for growing diagnostic testing business, securing profitable new accounts, managing physician relationships, and driving sales growth across a regional territory. Duties include pre-call planning, follow-up, proposal and bid presentations, account support, insurance access, connectivity product knowledge, regulatory compliance, and administrative tasks.

Field-based Physician Account Executive responsible for growing existing diagnostic testing business and securing profitable new accounts across North Orange County to Whittier, California. Duties include sales planning, prospecting, relationship management, proposals and bids, account support, insurance access, compliance, product expertise, and administrative follow-up. Requires five years of sales or account ownership experience, a bachelor’s degree, strong communication skills, Microsoft software proficiency, and a valid driver’s license.

The Internal Account Manager drives laboratory diagnostic services sales through lead generation, outbound and inbound tele-sales, upselling, account retention, and territory growth. The role analyzes account profitability, develops sales plans, educates customers on products, supports Account Executives, and maintains customer relationships. It requires occasional local field visits, Salesforce.com usage, compliance with company policies, and achievement of sales performance metrics.

Maintains, calibrates, repairs, and troubleshoots complex laboratory instrumentation to ensure continuous operations. Responsibilities include preventive maintenance, equipment prioritization, parts procurement, CMMS documentation, inventory control, safety compliance, vendor coordination, technician training, and communication with laboratory leadership. The role requires interpreting electrical and mechanical drawings, implementing reliability programs, managing multiple projects, and supporting equipment availability across 24/7 laboratory operations.

Manages physician accounts across the Houston Metro area by maintaining customer relationships, conducting business reviews, supporting retention and growth, identifying upselling opportunities, resolving service issues, providing education on laboratory technologies, and ensuring compliance with company policies and regulations.

Manages and grows outpatient oncology accounts by retaining business, identifying upsell opportunities, and selling advanced diagnostic testing solutions. Builds relationships with oncologists, hematologists, laboratory leaders, administrators, and support staff; develops clinical workflows, business plans, proposals, and access strategies. Provides oncology subject-matter expertise, conducts business reviews, supports customer service resolution, monitors market dynamics, and collaborates with cross-functional sales and medical teams.

Supports lean supply management across laboratory facilities by moving and replenishing materials, conducting cycle counts and physical inventory, maintaining Kanban and visual management tools, and collaborating with laboratory staff and supply analysts. The role focuses on material availability, inventory accuracy, process improvement, cost reduction, and efficient supply replenishment.

Field-based Physician Account Manager responsible for growing and retaining laboratory-testing accounts across a Colorado territory. Manages customer relationships, conducts business reviews, identifies upselling and cross-selling opportunities, resolves service issues, supports Physician Account Executives, educates customers on laboratory technologies, and ensures compliance with company policies and regulations.

Coordinates contract administration from opportunity identification through execution, reporting, audits, and compliance. Manages Apttus and DocuSign workflows, payer lists, regulatory documents, SOPs, playbooks, KPI reporting, and system implementations. Trains internal stakeholders and collaborates with Legal, Finance, Commercial Technology, Sales, Compliance, and laboratory teams to standardize contracting processes and support high-volume, high-risk customers.

Maintains, calibrates, repairs, and troubleshoots complex laboratory instrumentation to support continuous operations. The role manages preventive maintenance programs, CMMS records, parts inventory, equipment priorities, and multiple projects. It trains technicians, coordinates with laboratory operations, facilities, reliability teams, and vendors, and communicates equipment impacts and repair timelines to management. Responsibilities also include safety compliance, root-cause analysis, documentation, and sourcing parts during outages.

Leads field-based healthcare laboratory sales across a regional territory. Responsibilities include hiring and developing Account Executives and Account Managers, executing sales strategies, managing quotas and performance metrics, growing and retaining client relationships, analyzing markets, controlling selling costs, and supporting key account development. Requires healthcare sales leadership, diagnostics or laboratory knowledge, territory strategy experience, a bachelor’s degree, and proficiency with Outlook, Excel, Salesforce, and SAVO.