Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Position Overview:
The Senior Employee Relations Specialist supports designated organizations and focuses on performance management, disciplinary actions, and policy interpretation. The Sr. ER Specialist ensures consistent and compliant handling of ER issues and contributes to a positive workplace culture through proactive support and collaboration with HR Business Partners and managers.
Responsibilities
Manage underperformance cases, including coaching plans and performance improvement plans (PIPs).
Support managers with disciplinary actions such as verbal and written warnings, final notices, and terminations.
Ensure documentation and actions are aligned with company policies and local employment laws.
Provide day-to-day ER support to managers and HRBPs within the assigned organizations.
Identify trends and flag emerging issues for further review.
Track outcomes and identify patterns or risks related to separations.
Interpret and apply company policies and procedures.
Support policy updates and contribute to ER process improvements.
Assist in delivering training and coaching to managers on ER topics such as documentation, corrective action, and policy adherence.
Manage ER cases in ServiceNow, ensuring timely and accurate documentation.
Maintain confidentiality and professionalism in all case handling.
Collaborate with Legal, HRBPs, and other stakeholders as needed.
Provide support for overflow casework from other ER team members based on team capacity.
Participate in team-wide initiatives and contribute to a collaborative ER environment.
Other duties as assigned
Education and Experience
Bachelor’s degree in HR, Business, or related field.
5 years of progressive HR or ER experience, with a focus on performance and conduct management.
Strong understanding of employment law and ER practices.
Experience partnering with managers and HRBPs to resolve sensitive employee issues.
Excellent communication, judgment, and organizational skills.
What We Do
Insulet Corporation, headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. Founded in 2000 (NASDAQ: PODD), Insulet operates with a customer-centric focus to supply high-quality products and expand the use of insulin pump therapy. Omnipod products are now available in 20+ countries around the globe.
HIRING SCAM ALERT
Recently, individuals impersonating Insulet Human Resources members have offered fraudulent interviews and job offers to unsuspecting candidates. To help protect you from these scam artists, please be aware that:
• Insulet will never interview a candidate over RingCentral, similar messaging apps or social media (i.e. Google Hangouts, WhatsApp, Facebook Messenger, etc.), or via text message.
• Insulet will never send a company check or ask an applicant to pay a fee or purchase at home work/training materials in connection with an application for employment.
• Insulet will never provide excess money to an applicant and ask the applicant to write a check for repayment.
If you have any doubt about a job offer or any other communication purporting to come from Insulet, please reach out to us directly at 978-600-7000.
If you receive any type of communication on behalf of Insulet that seems inappropriate or suspicious, please report this activity to: www.iC3.gov or www.stopfraud.gov
