The Sr EDI Ops Analyst will be responsible for managing and supporting electronic data interchange (EDI) processes and systems. This role involves ensuring data integrity, troubleshooting EDI issues, and collaborating with IT and business teams to optimize EDI workflows.
Key Responsibilities:
- Manage EDI transactions and coordinate with trading partners to ensure timely processing.
- Troubleshoot and resolve EDI issues to maintain data integrity and availability.
- Collaborate with internal teams to enhance EDI processes and implement best practices.
- Document EDI Mapping spec working with Business and Trading partners.
- Set up new TP for EDI integrations plus coordinate testing.
- Managing EDI Connections and SSL Certs.
- Monitor EDI system performance and make recommendations for improvement.
- Provide training and support to team members on EDI processes and systems.
- Document EDI processes and ensure compliance with business standards.
- Flexible on-call/weekend support rotation as applicable.
Qualifications:
- Bachelor’s degree in information technology or a related field.
- 6+ years of experience in EDI operations or related field.
- Strong knowledge of EDI standards (ANSI X12, EDIFACT) and tool such as Sterling Integrator, IBM SCBN and/or Cleo
- Experience with EDI mapping and translation software.
- Excellent analytical and problem-solving skills.
- Fluent in English (must)
- Strong communication and interpersonal skills.
Preferred Qualifications:
- Incident and Change Management experience with Service NOW or related
- Experience integrating with ERP systems (e.g., SAP, Oracle)
- Experience with DB SQL queries and Scripting is a plus
- Knowledge of XML and other data formats.
- Any EDI related Certification is a plus.
ohnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence or promotion
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What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission.
Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
