Sr. eCommerce Analyst

Posted 22 Days Ago
Be an Early Applicant
Boca Raton, FL, USA
In-Office
Senior level
Information Technology • Consulting
The Role
Collect and analyze web/eCommerce data to evaluate business functions, define operational objectives, capture requirements, monitor project progress, resolve issues, and recommend process controls. Produce functional specifications, use cases, test plans, and process flow diagrams (Visio). Collaborate with site teams in daily meetings, perform data mining with TeaLeaf/Core Metrics, and ensure quality assurance and change control.
Summary Generated by Built In
Company Description

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.

Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.

We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.

We have more than 25 years of staffing industry knowledge and can provide you with superior

candidates to match your technical and professional needs.

Job Description

Perform data collection and analysis to evaluate, analyze, design, identify and/or monitor the effectiveness of business function programs and initiatives in the corporate function. Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions. Recommends controls by identifying problems; writing improved procedures. Manage requirement changes via a change control process. Identify, communicate and resolve issues and risks as they arise anywhere in the end to end process. Interaction/follow up with our site teams from user stories, test case scenario reviews. Attend daily site team meetings - gather reqs, document findings and put into a document to create a req. for the teams Visio Diagrams and data mining (tea leaf and core metrics are use) to figure how people use it.  

Qualifications

  • Bachelor's Degree with 4 years experience
  • 4 years experience in business/systems analysis with a focus on web/internet projects. 
  • Strong experience in understanding business performance metrics, business needs and capturing requirements for web application development specifically in eCommerce transactions
  • Experience writing functional requirement specifications, writing use cases, test plans and cases.
  • Experience creating process flow diagrams
  • Awareness of current web technology and tools (e.g. Search tools, Tracking tools, etc.)
  • Proficiency in use of Microsoft Office Suite
  • Previous coding experience is a plus
  • Experience with quality assurance methodology 
  • Project management experience
  • Strong facilitation and communication skills; strong attention to detail; strong written and oral communication skills, including presentation and interview skills; strong organizing and planning skills with proven ability to multi-task; analysis and problem solving skills; negotiation skills; ability to work with minimal direction and supervision
  • Strong written and verbal communication skills across business and technical audiences
  • Tea Leaf - good to have (records customer's buying sessions); Nice to have
  • Core Metrics; Nice to have
  • Google Analytics; Nice to have 

Additional Information

Duration:  6 Months

Skills Required

  • Bachelor's degree with 4 years experience
  • 4 years experience in business/systems analysis focused on web/internet projects
  • Experience understanding business performance metrics and capturing requirements for web/eCommerce applications
  • Experience writing functional requirement specifications, use cases, test plans and test cases
  • Experience creating process flow diagrams
  • Awareness of current web technology and tools (search tools, tracking tools)
  • Proficiency with Microsoft Office Suite
  • Previous coding experience
  • Experience with quality assurance methodology
  • Project management experience
  • Strong facilitation, communication, organization, planning, and problem-solving skills
  • Tea Leaf experience
  • Core Metrics experience
  • Google Analytics experience
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The Company
HQ: Jaguariúna
22,928 Employees

What We Do

We are a global company with 30 years of experience in the market, offering a robust selection of services such as automation, cloud, Internet of Things (IoT) and user experience (UX). Today, we provide a broad portfolio of solutions, combining innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services with traditional solutions such as service desk, field service, and outsourcing (BPO). We maintain our excellence by investing in technological innovations, the best partnerships, acquisitions of companies worldwide, and the hiring of highly trained professionals. We believe technology can revolutionize a company and innovation is essential to foster development and competitiveness. We also value new ideas and the power of an open mind, so we recognize every talent is essential to the quality of our projects and especially to our progress

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