We are a robust centralized design team where all creative functions mingle and have purview across the entire company. Product designers, hyper-focused on delivering a world-class product that reps love, collaborate with visual designers that are always pushing our brand in innovative ways, challenging every pixel. Our digital media designers create compelling story-driven content using critical insights provided by our user experience researchers that allow us to experiment and push for quality over quantity. Our design operations folks remove barriers, enable us to all do our best work, and build connections within and without the team.
Together, we are a team that designs together, one that empowers and lifts each other up, and that fosters trust not only in ourselves but trust in our team. A culture of openness, honesty and the ability to provide and receive constructive feedback are important to us. Communication and collaboration are key.
We also believe that great teams are inclusive in their composition. Being surrounded by a diversity of backgrounds, experiences, and perspectives bring out the best in everyone and lead to higher-quality products and experiences.
The Role
You are a driven creative leader with the perfect balance of skills to drive the project forward, manage the team to make it happen, and willingness to roll up your sleeves to get things done. You have experience with shepherding designs from initial ideation, through rapid iteration, to pixel-perfect implementation.
You should have a passion for usability, an eye for visual consistency, and the ability to synthesize complexity into its essential parts. You are an effective diplomat with strong communication and organization skills who is willing to advocate for the design position in the face of senior balancing points from product management, marketing and engineering leadership. “World-class” is the bar and you have the desire to take us there!
What You'll Do
Ability to manage a team of talented designers to deliver strong work on tight schedules
Experience working across multiple projects at once
Identify and prioritize usage scenarios through customer research, competitive analysis, and current user behavior
Analyze insights across a wide range of inputs from data analytics to customer interviews
Create wireframes, storyboards, and screen flows for the organization and executive reviews
Design and drive functional prototypes to prove out interaction models
Strong partnership with engineering and product management to drive shared vision and execution of product plans
Deliver a UX vision, along with a plan for evolutionary, iterative updates, that actualize the larger vision over time
Drive AI Design Research and Development within the team, evolving the Design Process via the use of AI tools and processes
Your Background
Degree in human-computer interaction, interaction design, visual design, or equivalent work experience
10+ years of experience designing world-class experiences at scale
5+ years experience managing world-class design teams, multiple geographies a plus
Expert knowledge of user-centered design principles
Demonstrable fluency with Figma, or equivalent design tool
Solid portfolio of work spanning multiple at-scale projects
Experience with UX for enterprise software products, channels, or marketplaces
Experience or interest in creating style guides, pattern libraries, and other design solutions that drive design across large organizations
Experience working with agile development teams (agile/scrum/kanban)
Experience using the latest AI tools to deliver high-quality, end-to-end user scenarios at scale
Experience in leading the transformation of Design teams towards Agentic Design processes
Willingness to roll up the sleeves and lead by example when required
Outstanding interpersonal, written, and verbal communication skills
Excellent collaborative skills
Base salary range: $216,522 - $297,652
Employees may also be eligible for bonuses and other forms of compensation.
The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.
Highspot also offers the following employee benefits for this position:
-Comprehensive medical, dental, vision, disability, and life benefits
-Health Savings Account (HSA) with employer contribution
-401(k) Matching with immediate vesting on employer match
-Flexible PTO
-8 paid holidays and 5 paid days for Annual Holiday Week
-Quarterly Recharge Fridays (paid days off for mental health recharge)
-18 weeks paid parental leave
-Access to Coaches and Therapists through Modern Health
-2 volunteer days per year
-Commuting benefits
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Skills Required
- Degree in human-computer interaction, interaction design, visual design, or equivalent work experience
- 10+ years of experience designing world-class experiences at scale
- 5+ years experience managing world-class design teams
- Experience managing teams across multiple geographies
- Expert knowledge of user-centered design principles
- Demonstrable fluency with Figma or equivalent design tool
- Solid portfolio of work spanning multiple at-scale projects
- Experience with UX for enterprise software products, channels, or marketplaces
- Experience or interest in creating style guides, pattern libraries, and design systems
- Experience working with agile development teams (agile/scrum/kanban)
- Experience using the latest AI tools to deliver high-quality, end-to-end user scenarios at scale
- Experience in leading transformation of design teams toward Agentic Design processes
- Willingness to roll up sleeves and lead by example
- Outstanding interpersonal, written, and verbal communication skills
- Excellent collaborative skills
What We Do
Together, we’re changing how millions of people work. Highspot is built by people who bring their true and unique selves to work each day. We’re growing fast, which means you’ll get to grow fast with us – and create a career you can be proud of.
Why Work With Us
At Highspot we're proud of what we do, and the people who make it possible. With opportunities for career advancement, flexible vacation, and a team made up of top talent collaborating, we build products with a spark of magic. It's all part of what makes us a Forbes American's Best Startup Employers and a People Magazines Company That Cares.
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