Sr. Director of Operations

Reposted 14 Days Ago
Be an Early Applicant
Dallas, TX, USA
In-Office
Senior level
Hardware • Other • Appliances
The Role
The Sr. Director of Operations manages daily operations, sets financial goals, oversees P&L, and ensures timely production and delivery. They are responsible for business strategy alignment, human resources management, and client relations.
Summary Generated by Built In
Job Posting Start Date 04-07-2026 Job Posting End Date 07-24-2026

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution.

Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter.

Job Summary
Job Description

To support our extraordinary team who build great products and contribute to our growth, we’re looking to add a Sr Director, Operations/ Utilities Business located in Dallas, TX.  

Reporting to the General Manager the  Sr. Director, Operations /Utilities Business who is in charge of managing day-to-day operations and core functions of operations to achieve and maintain operational excellence.

What a typical day looks like:

  • Guarantee production, delivery in full, on time and in specifications, required by customers, at the most cutthroat cost.

  • Define operational financial goals.

  • Operational business experience including a successful performance track record managing staff and P&L.

  • Establish and communicate Business Unit goals and assignments.

  • Define and execute operational programs in line with strategic plans and annual operating goals.

  • Meet with Executive Business at least monthly to review and evaluate KOI's.

  • Attend quarterly business reviews with key customers.

  • Partner with other business to establish strategic plans and goals.

  • Direct and control the activities on purchasing business, production control, planning, manufacturing engineering, test engineering, maintenance, manufacturing and logistics.

  • Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce.

The experience we’re looking to add to our team:

  • Bachelor’s degree in a related field; an MBA is preferred.

  • 10 -15 years of industry experience, with at least 3 -5 years in a Director of Production and Operations role.

  • Extensive experience overseeing operations across all three shifts.

  • Strong background in P&L management, with demonstrated financial acumen.

  • Extensive experience in assembly processes, and automation systems.

  • Expertise in managing high- and low-volume production and high- and low-mix product environments.

  • Ability to effectively influence senior leadership, executives, and key clients.

  • Hands-on experience with NPI (New Product Introduction), guiding new customer programs from concept through successful execution and delivery.

  • Strong sales development capabilities and excellent operational and financial management skills.

  • Client-focused with the ability to communicate and collaborate effectively to meet technical and operational needs.

  • Extensive experience in expansion and ramping up.

KR13

What you'll receive for the great work you provide:

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement
Job CategoryOperations

Relocation: Eligible for domestic relocation only

Is Sponsorship Available?

No

Crown is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Crown, you must complete the application process first).

Skills Required

  • Bachelor's degree in related field; MBA preferred
  • 10 - 15 years of industry experience
  • 3 - 5 years in Director of Production and Operations role
  • Extensive operations oversight experience
  • Strong background in P&L management
  • Experience in assembly processes and automation systems

Flex Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flex and has not been reviewed or approved by Flex.

  • Healthcare Strength Health, dental, and vision coverage begin on day one with options for dependents, alongside disability, life, mental‑health resources, and fertility/adoption and gender transition support. Plan choice and wellness programs indicate a robust healthcare offering.
  • Leave & Time Off Breadth Paid holidays, paid sick time, company‑wide shutdown days, and in some cases unlimited PTO point to extensive time‑off provisions. Flexible and hybrid work arrangements in certain teams further support work‑life balance.
  • Strong & Reliable Incentives Quarterly bonus checks and performance bonuses supplement base pay, and some roles can earn overtime at 1.5x. These elements strengthen the reliability of cash incentives.

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The Company
HQ: Austin, Texas
52,479 Employees
Year Founded: 1969

What We Do

We’re the manufacturing partner of choice that helps a diverse customer base design and build products that improve the world. We love to hear your thoughts, comments and ideas so feel free to like, share and comment away. Any question or opinion is good to go as long as it is respectful and falls within the scope of this page. Derogatory comments, spam and unsolicited selling are not welcome here and such posts will be removed.

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