Sr. Director of Operations

Posted Yesterday
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Dallas, TX, USA
In-Office
Senior level
Hardware • Other • Appliances
The Role
Leads day-to-day operations for the Utilities Business, overseeing production, delivery, purchasing, planning, manufacturing engineering, testing, maintenance, manufacturing, and logistics. Manages P&L, operational financial goals, strategic programs, customer reviews, workforce planning, NPI programs, production expansion, and ramp-up activities. Ensures operational excellence, cost efficiency, quality, on-time delivery, and successful execution across high- and low-volume production environments and all shifts.
Summary Generated by Built In
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary team who build great products and contribute to our growth, we’re looking to add a Sr Director, Operations/ Utilities Business located in Dallas, TX.  

Reporting to the General Manager the  Sr. Director, Operations /Utilities Business who is in charge of managing day-to-day operations and core functions of operations to achieve and maintain operational excellence.

What a typical day looks like:

  • Guarantee production, delivery in full, on time and in specifications, required by customers, at the most cutthroat cost.

  • Define operational financial goals.

  • Operational business experience including a successful performance track record managing staff and P&L.

  • Establish and communicate Business Unit goals and assignments.

  • Define and execute operational programs in line with strategic plans and annual operating goals.

  • Meet with Executive Business at least monthly to review and evaluate KOI's.

  • Attend quarterly business reviews with key customers.

  • Partner with other business to establish strategic plans and goals.

  • Direct and control the activities on purchasing business, production control, planning, manufacturing engineering, test engineering, maintenance, manufacturing and logistics.

  • Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce.

The experience we’re looking to add to our team:

  • Bachelor’s degree in a related field; an MBA is preferred.

  • 10 -15 years of industry experience, with at least 3 -5 years in a Director of Production and Operations role.

  • Extensive experience overseeing operations across all three shifts.

  • Strong background in P&L management, with demonstrated financial acumen.

  • Extensive experience in assembly processes, and automation systems.

  • Expertise in managing high- and low-volume production and high- and low-mix product environments.

  • Ability to effectively influence senior leadership, executives, and key clients.

  • Hands-on experience with NPI (New Product Introduction), guiding new customer programs from concept through successful execution and delivery.

  • Strong sales development capabilities and excellent operational and financial management skills.

  • Client-focused with the ability to communicate and collaborate effectively to meet technical and operational needs.

  • Extensive experience in expansion and ramping up.

KR13

What you'll receive for the great work you provide:

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

Job CategoryOperations

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Skills Required

  • Bachelor's degree in a related field
  • MBA
  • 10–15 years of industry experience
  • 3–5 years in a Director of Production and Operations role
  • Experience overseeing operations across all three shifts
  • Strong P&L management and financial acumen
  • Experience with assembly processes and automation systems
  • Experience managing high- and low-volume, high- and low-mix production environments
  • Ability to influence senior leadership, executives, and key clients
  • Hands-on New Product Introduction experience
  • Strong sales development capabilities
  • Operational and financial management skills
  • Client-focused communication and collaboration skills
  • Experience with expansion and ramp-up activities

Flex Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flex and has not been reviewed or approved by Flex.

  • Healthcare Strength Health, dental, and vision coverage begin on day one with options for dependents, alongside disability, life, mental‑health resources, and fertility/adoption and gender transition support. Plan choice and wellness programs indicate a robust healthcare offering.
  • Leave & Time Off Breadth Paid holidays, paid sick time, company‑wide shutdown days, and in some cases unlimited PTO point to extensive time‑off provisions. Flexible and hybrid work arrangements in certain teams further support work‑life balance.
  • Strong & Reliable Incentives Quarterly bonus checks and performance bonuses supplement base pay, and some roles can earn overtime at 1.5x. These elements strengthen the reliability of cash incentives.

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The Company
HQ: Austin, Texas
52,479 Employees
Year Founded: 1969

What We Do

We’re the manufacturing partner of choice that helps a diverse customer base design and build products that improve the world. We love to hear your thoughts, comments and ideas so feel free to like, share and comment away. Any question or opinion is good to go as long as it is respectful and falls within the scope of this page. Derogatory comments, spam and unsolicited selling are not welcome here and such posts will be removed.

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