Job Summary
This role is responsible for developing and executing comprehensive marketing strategies that drive revenue growth, customer acquisition, customer retention, brand awareness, and market leadership across the Heartland Region. This leader serves as a strategic business partner to Sales, Product, Operations, and Executive Leadership, owning regional demand generation, solution positioning, sales enablement, event strategy, and go-to-market execution. The role sits at the intersection of product strategy, revenue growth, brand execution, and sales enablement. The Senior Director leads a team responsible for delivering measurable business outcomes through integrated marketing programs, strategic partnerships, commercial campaigns, and customer engagement initiatives. Success is measured by pipeline generation, revenue contribution, market share growth, customer engagement, and seller effectiveness. This position requires a strategic thinker with strong business acumen who can translate market opportunities into actionable programs that accelerate growth while maintaining Comcast Business's reputation as a trusted, innovative, and enterprise-grade technology partner.
Job Description
Core Responsibilities:
Strategic Marketing Leadership
- Develop and execute regional marketing strategies aligned with Comcast Business growth objectives, revenue targets, and market priorities.
- Partner with Senior Sales Leadership to align marketing investments with business goals, regional priorities, and strategic growth initiatives.
- Lead annual and quarterly marketing planning processes, establishing measurable objectives and key performance indicators.
- Evaluate market trends, customer needs, competitive dynamics, and emerging opportunities to influence business strategy and marketing priorities.
- Exercise independent judgment and discretion in matters of strategic significance, budget allocation, and market positioning.
- Own regional top-of-funnel and mid-funnel demand generation strategies designed to increase qualified pipeline and revenue growth.
- Develop and oversee integrated campaigns supporting Ethernet, SD-WAN, Security, Mobility, Managed Services, Connectivity, and emerging Comcast Business solutions.
- Partner closely with Enterprise, Small Business, Channel, and Partner Sales organizations to align marketing initiatives with quota attainment and growth objectives.
- Drive acquisition, retention, expansion, and base-growth marketing programs across targeted customer segments.
- Lead regional Account-Based Marketing (ABM) programs supporting Enterprise and Strategic Account sales efforts.
- Oversee digital campaigns, webinars, thought leadership initiatives, customer events, sponsorships, and field marketing activities.
- Collaborate with Sales Operations to implement lead scoring, lead management, and opportunity handoff processes that improve conversion rates and marketing effectiveness.
- Translate complex technical capabilities into clear, compelling customer value propositions.
- Develop messaging frameworks that effectively communicate Comcast Business's differentiated network, technology, security, and customer experience advantages.
- Establish and maintain competitive positioning against key competitors including AT&T, Verizon, Lumen, Spectrum, and other market providers.
- Partner with Product, Sales, and Operations teams to support go-to-market readiness and successful product launches.
- Ensure marketing content accurately reflects product capabilities, customer outcomes, and market needs.
- Lead the development of tools, resources, and programs that help sellers effectively communicate Comcast Business value propositions and win customer opportunities.
- Oversee creation of:
- Sales presentations and executive customer materials
- Competitive battlecards
- Customer success stories and case studies
- Industry-specific messaging frameworks
- Campaign toolkits and playbooks
- Event and sponsorship activation materials
- Partner with Enterprise Sales, Small Business Sales, Channel Sales, Business Development, and Partner organizations to support revenue-generating initiatives.
- Ensure alignment between marketing strategies and front-line sales execution.
- Ensure Comcast Business is consistently positioned as a reliable, enterprise-grade, innovative, and customer-focused technology provider.
- Maintain brand consistency across paid media, owned channels, events, sponsorships, field marketing, customer communications, and sales materials.
- Lead cross-functional communication strategies that promote consistent messaging and alignment across departments.
- Oversee regional customer engagement activities, executive events, trade shows, community partnerships, and strategic sponsorship opportunities.
- Lead, coach, and develop a high-performing marketing organization focused on collaboration, innovation, accountability, and business impact.
- Establish policies, operational procedures, governance standards, and budget management practices for marketing activities and investments.
- Manage vendor relationships, agency partnerships, sponsorship agreements, and external marketing resources.
- Foster a culture of continuous improvement through data-driven decision making and performance measurement.
- Ensure efficient execution of campaigns, events, and programs while maintaining fiscal responsibility.
- Measure and analyze the effectiveness of marketing programs using data-driven insights and performance metrics.
- Evaluate campaign ROI, pipeline contribution, lead conversion, customer acquisition, customer retention, and revenue impact.
- Develop executive reporting and business reviews that demonstrate marketing performance and strategic impact.
- Use analytics and customer insights to optimize future investments and program strategies.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Marketing Strategies; Data Analysis; Marketing Initiatives; Analytics
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +
Skills Required
- 10+ years relevant work experience
- Developing and executing regional marketing strategies
- Demand generation and pipeline growth experience
- Experience with Ethernet, SD-WAN, Security, Mobility, Managed Services, and Connectivity solutions
- Account-Based Marketing (ABM) program leadership
- Sales enablement experience (presentations, battlecards, playbooks)
- Product and solution marketing, translating technical capabilities to customer value
- Experience leading and developing high-performing teams
- Analytics and performance measurement (campaign ROI, pipeline contribution, reporting)
- Event, sponsorship, and field marketing management
- Vendor, agency, and budget management
- Bachelor's degree or equivalent coursework/experience
- Ability to partner with Sales, Product, Operations, and Executive leadership
Comcast Compensation & Benefits Highlights
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Healthcare Strength — Company-sponsored medical, dental, and vision plans with 24/7 virtual care and mental-health resources (therapy/coaching and Calm app) are prominently offered. Feedback suggests these pillars are a standout component of the package.
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Retirement Support — A 401(k) with company match, financial coaching, and tuition reimbursement are consistently highlighted in official materials, and many roles note access to an Employee Stock Purchase Plan. These programs are positioned as meaningful parts of total rewards.
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Parental & Family Support — Paid parental leave for primary and non‑primary caregivers, fertility and family‑forming coverage, adoption/surrogacy reimbursements, and backup child/elder care are called out. Feedback suggests this breadth is a notable strength for caregivers.
Comcast Insights
What We Do
Welcome to Comcast. From the connectivity and platforms we provide to the content and experiences we create, we bring people together, globally. Our people think the world of our work, and that’s why our work is the best in the world.
Why Work With Us
We believe you can achieve extraordinary things when you feel connected - to the work you do and who you do it with. From the platforms we provide to millions of people, to the content and experiences we create - we bring our customers, viewers and teammates closer together across the globe.
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