At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job SummaryThis Sr. Director Employee Experience & Integration will be responsible for leading five journey teams and a small team of HR Liaisons. It will be responsible for creating a culture of collaboration between journeys and HR Liaisons and among other areas of HR to effectively deliver engaging and inclusive employee journeys. This includes delivery of a high-quality, tailored experience across journeys for business leaders. They will also lead, inspire, coach, and develop the Journey Owners and HR Liaisons as well as the broader teams.Required Job Qualifications:
- Bachelor’s degree and 12 years of relevant experience
- 5 years management experience
- Experience supporting M&A or business integration in HR
- Experience delivering people programs and/or supporting employee services
- Experience redesigning processes and driving continuous improvement
- Data-driven strategic decision making
- Leadership and organizational skills
- Executive level communication and influence skills
- Comfort with change, nimble ways of working
- Collective ownership mindset
- Continuous improvement mindset
- Service orientation and customer obsession
- Desire to understand key stakeholder needs and proactively deliver
- Innovation acumen and ability to drive repeatable processes while using technology to improve
- Overseeing the annual budget and allocating resources for various projects and operational needs.
- Translating needs and initiatives into compelling business cases.
- Conducting cost-benefit analyses to justify investments and ensure ROI.
Preferred Job Qualifications:
- Six sigma certification
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.
HCSC Employment Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.
Base Pay Range$146,700.00 - $272,400.00Exact compensation may vary based on skills, experience, and location.
Skills Required
- Bachelor's degree
- 12 years of relevant experience
- 5 years of management experience
- Experience supporting mergers and acquisitions or business integration in HR
- Experience delivering people programs or supporting employee services
- Experience redesigning processes and driving continuous improvement
- Data-driven strategic decision-making skills
- Leadership and organizational skills
- Executive-level communication and influence skills
- Ability to work comfortably with change and nimble ways of working
- Collective ownership mindset
- Continuous improvement mindset
- Service orientation and customer obsession
- Ability to understand stakeholder needs and proactively deliver solutions
- Innovation acumen and ability to drive repeatable processes using technology
- Experience overseeing annual budgets and allocating resources for projects and operational needs
- Ability to translate needs and initiatives into compelling business cases
- Ability to conduct cost-benefit analyses and evaluate return on investment
- Six Sigma certification
Health Care Service Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Health Care Service Corporation and has not been reviewed or approved by Health Care Service Corporation.
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Retirement Support — A pension plan alongside a matching 401(k) is offered, an uncommon combination in the private sector. This combination is described as a standout element that helps retain employees.
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Healthcare Strength — Healthcare options are broad, with multiple medical, dental, and vision choices, wellness incentives, and access to resources like on-site fitness centers and an EAP. These offerings add meaningful value beyond base pay.
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Parental & Family Support — Paid parental leave (up to six weeks at full pay after one year), adoption assistance, and mothers’ rooms are available. These supports reinforce family needs alongside work commitments.
Health Care Service Corporation Insights
What We Do
Imagine Something New, Something Different. Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families. HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development. HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC. Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization. Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.
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