Sr Director, EMEA Technical Platform Consulting

Posted 3 Days Ago
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London, Greater London, England, GBR
In-Office
Senior level
Cloud • Fintech • HR Tech
The Role
Lead a 45-person EMEA Technical Platform Consulting organization, driving hiring, performance, delivery excellence across Data, Integration, and Extend, owning business outcomes (revenue, utilization, margin), and leading an AI upskilling and adoption strategy while partnering across Sales, Delivery, Product, and Partners.
Summary Generated by Built In

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

The EMEA Technical Platform Consulting team is part of Workday's regional EMEA Services organization and is dedicated to helping customers get the most out of the Workday platform. Our team of 45+ technical and advisory consultants spans the full breadth of Workday's platform products, specialising in Data, Integration, and Extend solutions. We partner with customers to plan and implement technical solutions that unlock the full potential of Workday's cloud platform.
We place great value on career growth, learning, and collaboration — employees are our number one priority. We are an agile organisation, constantly looking for ways to improve with a focus on the value we deliver to our customers. We work closely with our customers to gather fast feedback and achieve the right outcomes.
What makes this team especially exciting right now is our pivot toward AI. Members of the team are already operating as AI advisors to customers, and this is a space that will continue to grow. If you are energised by leading an organization through transformation, shaping how AI is adopted across a consulting practice, and driving outstanding customer outcomes — this is the team for you.

About the Role

As the Sr Director of EMEA Technical Platform Consulting, you will lead an organization of approximately 45 consultants across 8 direct reports who manage teams spanning the EMEA region. You will be responsible for the performance, growth, and strategic direction of the entire platform consulting practice, ensuring your teams deliver exceptional value to customers while hitting key business objectives.

In this role, you will be responsible for:

  • Building and developing a high-performing organization — hiring, mentoring, and retaining a diverse team of technical and advisory consultants, and ensuring your managers are equipped to do the same within their teams

  • Driving customer satisfaction and delivery excellence — setting the standard for customer engagement and ensuring your organization consistently delivers successful technical implementations across Data, Integration, and Extend

  • Owning business performance — managing and delivering against revenue, utilization, margin, and other operational targets on a quarterly and annual basis

  • Shaping the strategic direction of the practice — leading your organization's pivot toward AI, ensuring consultants are upskilled on AI capabilities and aligned with Workday's broader company mission

  • Leading the AI upskilling initiative — championing the development of AI advisory skills across the team so they can guide customers on how to take advantage of Workday's AI-powered solutions

  • Collaborating across functions — partnering with Sales, Delivery, Engagement Management, Resource Management, Product, and Partner organizations to effectively staff engagements and build the capabilities needed across Workday and partner consulting resources

  • Contributing to the broader Professional Services organization — leading and participating in internal initiatives that shape the strategic direction of Services across EMEA and globally

About You

About You

The role requires a blended mix of Functional and Technical Consulting skills relating to the implementation of business software applications. Workday Consultants act as trusted advisors to our Customers, as a result we are Business Consultants who are experts in the functional aspects of the Workday platform. If you have existing or transferable experience in any of the following areas, then we’d love to hear from you: 

Basic Qualifications 

  • 8+ years of experience leading and developing high-performing Directors and Senior Managers

  • 10+ years of experience building high-performing teams and driving project or program outcomes

  • 15+ years of relevant experience in professional services, consulting, or enterprise software implementation

  • Proficient in English (additional European languages are a plus)

Other Qualifications

  • Business Acumen — Ability to understand and interpret business situations to make sound decisions, including analysing market trends, financial performance, and operational data to identify opportunities for growth and improvement across the EMEA consulting practice

  • Decision Making — Skilled at evaluating multiple courses of action, assessing risk, and balancing data-driven analysis with sound judgment to make decisions that impact organisational performance, customer outcomes, and resource allocation

  • Leadership — Ability to guide, influence, and inspire a large, geographically distributed organisation toward shared goals, including fostering a positive and inclusive work environment, driving organisational change, and aligning teams with Workday's mission and values

  • People Management — Experienced in overseeing and developing a multi-layered management organisation, including motivating individuals, resolving conflicts, delegating effectively, and fostering an environment where team members grow their careers and deliver their best work

  • Thought Leadership — Ability to influence others by demonstrating deep expertise in platform consulting and AI advisory services, generating innovative ideas, and inspiring your organisation and customers to adopt new approaches and ways of working

  • Process Improvement — Skilled at identifying, analysing, and enhancing existing business processes to improve operational efficiency, customer satisfaction, and team productivity, including consulting delivery methodologies, onboarding, and performance management

  • Experience in large-scale, international enterprise software implementation (HCM, Financials, or Platform)

  • Familiarity with AI concepts and a passion for driving AI adoption within a consulting organisation

  • Excellent communication and interpersonal skills, with the ability to adapt your style to different audiences across cultures and seniority levels


Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.


At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email
[email protected].

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 

  

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

  

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Skills Required

  • 8+ years of experience leading and developing Directors and Senior Managers
  • 10+ years building high-performing teams and driving project or program outcomes
  • 15+ years of relevant experience in professional services, consulting, or enterprise software implementation
  • Proficient in English
  • Experience in large-scale, international enterprise software implementation (HCM, Financials, or Platform)
  • Experience with Workday platform capabilities, including Data, Integrations, and Extend
  • Familiarity with AI concepts and passion for driving AI adoption within a consulting organisation
  • Proven ability to manage revenue, utilization, margin, and operational targets
  • Strong leadership, people management, decision-making, and communication skills across cultures and seniority levels

Workday Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Workday and has not been reviewed or approved by Workday.

  • Healthcare Strength Health coverage is positioned as broad and well-supported, with multiple medical carrier options, virtual care access, and some locations offering onsite clinic/pharmacy services. Mental health support is described as notably strong, including therapy sessions and confidential support availability for household members.
  • Parental & Family Support Family-related benefits are portrayed as extensive, including paid bonding and caregiver leave alongside fertility, adoption, and surrogacy reimbursement. Added support like parenting resources, milk-shipping/lactation assistance during travel, and backup child/elder care is explicitly outlined.
  • Strong & Reliable Incentives Equity participation and savings-oriented programs are presented as meaningful components of total rewards, including an ESPP discount with a lookback feature. Additional programs like a student-loan pathway to earn the 401(k) match are included as financial-support enhancements.

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The Company
HQ: Pleasanton, CA
14,894 Employees
Year Founded: 2005

What We Do

Workday is a leading provider of enterprise cloud applications for finance, HR, and planning. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

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