Sr. Director - Digital Operations

Roles and Responsibilities

In this role, you will:

• Lead the Lynn site DT organization across LCM & Logistics, LATO, Engineering systems, and Digital Workplace, covering infrastructure, end-user support, network, and shop-floor manufacturing technology. Operate as a player-coach and develop the next layer of site IT managers.

• Own site technology stability and the business relationship with Lynn manufacturing and operations leadership, including active presence in plant-level Daily Management cadences, so disruptions clear faster.

• Close the site technology and cybersecurity gap, curb shadow IT, and drive risk-based modernization of an aging, largely military technology stack.

• Sustain and operationalize value from advanced analytics and agentic investments, and partner with central DT to close the data and analytics platform gap.

• Create a consistent communication rhythm on organization and operations status, keeping DT leadership, business partners, and finance in sync on initiative outcomes; establish operational support models that improve service levels and cycle time.

• Provide strategic oversight, drive team optimization and individual growth, and build a durable pipeline of site technology talent.

• Establish and foster a culture at all levels that is positive, collaborative, respectful, innovative, dynamic, and high in integrity, capable of driving positive change over sustained periods.

• Develop and maintain departmental policies and procedures; ensure appropriate metrics, controls, and SOPs are in place; manage cross-training so the team is equipped to deliver.

• Manage client and vendor problem resolution and escalation, including oversight of contractor partners supporting the site.

• Set multi-generation plans to improve operations, manage Digital Technology spend, and lead cost-out projects.

• Drive adherence to IT compliance standards (SOX, ISO) and applicable U.S. defense and export-control requirements, minimizing exception processes and creating streamlined or automated solutions for gaps.

• Share technical, procedural, and business knowledge, and further colleagues' productivity through learning content, presentations, and a continuous learning culture.

Education Qualification

Bachelor’s degree from accredited university or college with minimum of 10 years of professional experience OR Associates degree with minimum of 13 years of professional experience OR High School Diploma with minimum of 15 years of professional experience

Minimum 7 years of professional experience in IT

Note: Military experience is equivalent to professional experience

Eligibility Requirement:

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job.

Technical Expertise

• Strong track record of understanding current and emerging technologies, demonstrated through training, job experience, or industry activities.

• Experience with the design, performance, availability, and scalability of infrastructure across a large, complex site.

• Working knowledge of manufacturing and shop-floor technology, cybersecurity, and compliance in a regulated or defense environment.

• Demonstrated understanding of Lean Six Sigma principles (for example, Green Belt certified).

Business Acumen

• Establishes operational performance metrics and drives continuous efficiency and improvement across systems, processes, and resources.

• Manages team and product operations across the site portfolio and makes tradeoffs based on key business priorities.

• Demonstrated customer focus; evaluates decisions through the eyes of the customer and partners with the business to shape future initiatives.

• Decomposes problems and makes decisions when the problem or solution is not fully defined.

• Develops and executes effective strategy and speaks to mutual needs and win-win solutions.

Leadership

• Leads and influences across a complex matrix organization and collaborates to solve problems while incorporating stakeholder input.

• Owns business decisions, including outcomes and any required rework plans.

• Coaches, mentors, and develops team members, and provides clear feedback on performance toward goals.

• Proactively identifies and removes obstacles on behalf of the team.

Personal Attributes

• Excellent written and oral communication, with the ability to engage senior leadership with confidence and clarity.

• Uses critical thinking and disciplined approaches to help leadership teams resolve issues and define solutions.

• Strategic thinker able to create and execute concrete action plans.

• Strong analytical, project management, and organizational skills, and the ability to prioritize under pressure and tight deadlines.

This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Employees may also be subject to random and reasonable-suspicion drug and alcohol testing.